May 16, 2024
Google Faces Backlash Over Introduction of AI-Generated Summaries in Searches
Google has announced plans to implement AI-generated summaries into its search engine, a feature named “AI Overviews,” sparking considerable controversy. Prominent advocates warn that this decision could have “catastrophic” consequences...
May 13, 2024
New Technology Puts Financial Improvements on the Menu for Restaurants
Even as Main Street businesses outperform the rest of the economy, there’s a whole different set of rules for restaurants. For example, PYMNTS Intelligence found that over the last 12...
May 08, 2024
Biometric Wallets Emerge as Payments Modernization Strategy
As payments go digital, their authentication is getting more organic — literally. One of the latest frontiers in the ongoing evolution of payments is leveraging biometric information for authentication, where...
May 06, 2024
Vodafone is Bringing Crypto Payments to SIM Card-Based Mobile Wallets
Phone, keys, wallet. That’s the daily routine that tens of millions if not billions — of people undergo each morning when checking their pockets or purses before they leave their...
May 06, 2024
Starbucks Ex-CEO Urges Leaders to Return to Stores
Starbucks’ former CEO said the chain’s leaders need to spend more time at its stores. Howard Schultz made the argument on LinkedIn Sunday (May 5), days after the company reported its steepest drop in U.S. customer...
May 05, 2024
Are Consumers ‘Done With Fast Food’ as Prices Climb?
Denis Montenaro, a regular McDonald’s diner, recently came to a decision. “I’m done with fast food,” the 75-year-old California resident told The Wall Street Journal (WSJ) in a report published Sunday (May 5)....
May 01, 2024
DoorDash Reports Record-High Orders as Consumers Seek Digital Solutions, Convenience
DoorDash set new company records across several metrics in the first quarter as it continued to expand its services into new segments of the local retail economy. The on-demand delivery aggregator...
May 01, 2024
Kraft Heinz Sales Dip as Lower-Income Consumers Feel Squeezed
Cautious lower-income consumers and slower restaurant sales are squeezing Kraft Heinz. The packaged food product company on Wednesday (May 1) released earnings showing a 1.2% drop in sales, driven by lower-income consumers...
May 01, 2024
Toast Debuts Restaurant Marketing Tools as Diners Show Caution
Restaurant technology platform Toast has debuted digital storefront and marketing tools. Toast’s Digital Storefront Suite offers website and online ordering capabilities, while its Marketing Suite combines marketing tools and automation...