January 04, 2017
Alibaba Tracker: Eye On The 2020s
This edition of the Alibaba Tracker begins with the news that the Office of the U.S. Trade Representative (USTR) has placed Taobao, Alibaba’s online marketplace, on its annual Notorious Markets...
January 03, 2017
LG’s New Hub Robot
It’s just a few days into 2017, and already it looks to be the year of the bots. With CES 2017, the annual global consumer electronics and technology tradeshow, just...
January 02, 2017
Getting Ready For 2017? Not Before You Read This
Every Monday, this column space is dedicated to the musings of Karen Webster and her take on all things payments, commerce and retail. The goal: to start a conversation by...
December 31, 2016
PYMNTS’ 2017 New Year’s Resolutions
Au revoir, 2016! It’s been nice knowing you. For Auld Lang Syne and all that. As PYMNTS puts away our party noisemakers until next year and throws out our novelty...
December 30, 2016
Amazon Robots On The Rise
A recent statement from Amazon reveals that the current number of robotic units working alongside people in its fulfillment centers has increased 50 percent since the third quarter of 2015....
December 30, 2016
Payments 2016: The Year Of The ‘Ecosystem,’ Redefined
PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. We posed...
December 29, 2016
Microsoft’s AI Push, LinkedIn Buy, Windows 10 Adoption Set It...
Microsoft may not be a red hot mobile app startup, but 2016 turned out to be a good year for the leading maker of software. According to a report by GeekWire,...
December 29, 2016
Staples Turns To Machine Learning For B2B Sales
Staples Business Advantage, the B2B eCommerce unit of the office supplies company, is ramping up its attention to machine learning in an effort to boost performance. Reports this week said...
December 28, 2016
Payments 2016: The Year Of KYC For Fraud Prevention
PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. We posed...
Generative AI’s use in the telecommunications industry is increasing, with 87% of telecom executives seeing its potential to enhance customer relations and experience, but 68% of telecoms also admit they are insufficiently addressing the risks associated with the technology. The latest edition of the “Generative AI Tracker®,” a collaboration with AI-ID, examines why three-quarters of telecoms see a need to do more to combat AI fraudsters, underscoring the tension between innovation and robust security.
Although authorized party fraud accounts for only 37% of FIs’ fraud losses in dollars, these types of attacks are the most likely to impact customer satisfaction and retention — something FIs cannot overlook. PYMNTS Intelligence’s latest 29-page report, “Leveraging AI and ML to Thwart Scammers,” a collaboration with Hawk, contains 8 charts of proprietary data examining the role of ML and AI to help keep fraudsters from getting the upper hand