January 10, 2011
Deloitte VP Offers Suggestions for Harnessing Power of Technology in...
Challenges and opportunities presented by new technologies were among the hot topics at this morning’s panel “Consumer 2020: What Lies Ahead for the Retail Industry?” sponsored by Deloitte. Alison Paul,...
January 10, 2011
IBM on How to Capitalize on the Smarter Consumer
At one of the first “Super Sessions” of NRF’s Centennial Celebration, IBM‘s Jill Puleri emphasized that while the fundamentals of retail are certainly different from 100 years ago, service still...
January 09, 2011
Target and ConAgra Foods on Converting Social Media Activity into...
How do social media initiatives translate into revenue? Even major companies like Target and conAgra don’t have the answer. Shelley Hyytinen, Merchandising Process & Support Vice President at Target Corporation,...
January 09, 2011
First Data’s Security Panel Offers Tips for Protecting Your Business
Seventy percent of all security attacks on retailers are aimed at swiping credit card data, according to RSA Solutions Development Director Robert McMillon. Even more disturbing, McMillon said many of...
January 09, 2011
90% of Consumers Would Pay for Mobile Payment Options
Consumers want mobile payment options and are willing to switch carriers to have them, according to Crone Consulting CEO Richard Crone: – 57 percent of consumers are interested in having...
January 09, 2011
What Consumers Want Out of Retailers’ Mobile Apps
Richard Crone, CEO of Crone Consulting, said his second mCommerce rule is “Mobile App: The One Who Loads It Controls It.” According to a December 2009 survey, 64.8 percent of...
January 09, 2011
Why Mobile Could Be the Ultimate Cross-Channel Marketing Tool
By 2012, Forrester Research estimates that more than 40 percent of sales will be cross-channel related. Richard Crone, CEO of Crone Consulting, believes that figure will be closer to two-thirds....
January 09, 2011
The Astounding Figures on the Growth of Mobile Banking
Mobile banking is the leading indicator of consumers’ interest in mobile applications and services, according to Richard Crone. “[Mobile banking] is growing at two to five times faster than Internet...
January 09, 2011
National Retail Federation’s 100th Annual Convention & Expo
More than 18,500 people from around the world are expected to descend on New York City this week for the National Retail Federation’s Centennial Celebration, according to event staff at...