July 14, 2023
KFC Adds Digital C-Suite Role as Virtual Competition Heats Up
This week in restaurant news, KFC adds its first chief digital officer, WOWorks adds seven new virtual brands, and Uber Eats reportedly follows through on its stated goal to wean...
July 14, 2023
Consumers Want Robots Out of Sight and Out of Mind...
Automation has touched and transformed many aspects of daily life. Dining and food preparation have primarily remained on the sidelines — until now. Consumers may soon be in for a...
July 11, 2023
Chipotle’s Pizzeria Shutdown Suggests Not All Foods Can Be Burritofied
As restaurants weigh consumers’ desire for customizable options with their demand for quick, easy meals, Chipotle has found that the build-it-yourself model that has fueled its success does not work for all...
July 06, 2023
More Online Grocery Customers Now Opt for Curbside Pickup Instead...
When it comes to online grocery, consumers are more willing to hop in their cars and pick up their orders than wait around (and/or pay the extra price) for delivery....
July 06, 2023
Jenny Craig’s eCommerce Revival Comes as D2C Supercharges Weight Loss...
Jenny Craig is poised for a digital comeback as the rise of direct-to-consumer (D2C) enables weight loss brands to find an audience in more targeted ways than ever. As Wellful, an omnichannel...
July 05, 2023
Mars Acquires Omnichannel Meal Company Amid Rising Demand for Ready-to-Eat
As consumers increasingly seek out quick, simple meal options in stores and online, Mars is getting into the space with its latest acquisition. On Wednesday (July 5), the confectionery giant’s...
July 05, 2023
Aging Population Demands Restaurants’ Continued Focus on the on-Premise Experience
With the United States population getting older, restaurants are challenged not only to continue to innovate their digital technologies but also to maintain the quality of the in-restaurant experience. The U.S....
July 03, 2023
New Platforms Test Legacy Carriers’ Ability to Go the Last...
According to Raj Ramanan, who has just taken the reins as CEO of AxleHire, the last mile is the last and best chance for eCommerce firms to make the best...
June 28, 2023
10 Years and 5 Billion Orders Later, DoorDash Expands to...
In DoorDash’s decade of operation, the company has taken the restaurant aggregator business model and expanded it to so much more, shifting its goals from food delivery to providing everything on...