January 10, 2011
IBM on How to Capitalize on the Smarter Consumer
At one of the first “Super Sessions” of NRF’s Centennial Celebration, IBM‘s Jill Puleri emphasized that while the fundamentals of retail are certainly different from 100 years ago, service still...
January 09, 2011
Target and ConAgra Foods on Converting Social Media Activity into...
How do social media initiatives translate into revenue? Even major companies like Target and conAgra don’t have the answer. Shelley Hyytinen, Merchandising Process & Support Vice President at Target Corporation,...
January 09, 2011
First Data’s Security Panel Offers Tips for Protecting Your Business
Seventy percent of all security attacks on retailers are aimed at swiping credit card data, according to RSA Solutions Development Director Robert McMillon. Even more disturbing, McMillon said many of...
January 09, 2011
90% of Consumers Would Pay for Mobile Payment Options
Consumers want mobile payment options and are willing to switch carriers to have them, according to Crone Consulting CEO Richard Crone: – 57 percent of consumers are interested in having...
January 09, 2011
What Consumers Want Out of Retailers’ Mobile Apps
Richard Crone, CEO of Crone Consulting, said his second mCommerce rule is “Mobile App: The One Who Loads It Controls It.” According to a December 2009 survey, 64.8 percent of...
January 09, 2011
Why Mobile Could Be the Ultimate Cross-Channel Marketing Tool
By 2012, Forrester Research estimates that more than 40 percent of sales will be cross-channel related. Richard Crone, CEO of Crone Consulting, believes that figure will be closer to two-thirds....
January 09, 2011
The Astounding Figures on the Growth of Mobile Banking
Mobile banking is the leading indicator of consumers’ interest in mobile applications and services, according to Richard Crone. “[Mobile banking] is growing at two to five times faster than Internet...
January 09, 2011
National Retail Federation’s 100th Annual Convention & Expo
More than 18,500 people from around the world are expected to descend on New York City this week for the National Retail Federation’s Centennial Celebration, according to event staff at...
January 09, 2011
The Golden Rule of mCommerce
“If you remember anything from my discussion today, the one who enrolls is the one who controls,” stressed Richard Crone, CEO of Crone Consulting. Crone stated that carriers are the...
Most eCommerce merchants miss a crucial piece of the security puzzle: Just 33% use screening mechanisms that can identify potential fraud as the cause of failed payments. PYMNTS Intelligence’s latest study, “The Role of Fraud Screening in Minimizing Failed Payments,” a collaboration with Nuvei, draws on insights from 300 executives about the efficacy of eCommerce screening mechanisms.