Search results for "brick and mortar"

March 25, 2024
Carhartt Taps Consumer Data for Personalized Shopping Journeys

As brands and retailers race to offer the most targeted, relevant consumer journey, Carhartt is leveraging data to transform the omnichannel experience. In an interview with PYMNTS, Jennifer Slegers, director...


March 25, 2024
Will Walmart’s ‘Walmarche’ Strategy Lure High-Income Shoppers?

Last Saturday (March 23), legendary fashion designer Diane Von Furstenberg made her exclusive collection of 200 clothing, baby and household items available for shoppers to buy at Target. DVF, who...


March 22, 2024
Paid Subscriptions Credited for Spike in Recorded Music Revenues

Global recorded music revenues exploded in 2023, thanks mainly to a surge in paid streaming subscribers. According to The IFPI Global Music Report, revenues from recorded music worldwide were up...


March 22, 2024
Kroger Offloading Specialty Pharmacy Suggests Sometimes Less Is More

With Kroger selling off its specialty pharmacy business, it seems that retailers’ efforts to pack more and more into their stores may not always be the right move. The Kroger Company announced plans to sell...


March 21, 2024
Budget-Strapped Consumers Less Likely to Splurge on Fancy Yoga Pants

As consumers continue to feel the economic pressures, Lululemon is seeing shoppers spend more cautiously. The athletic apparel retailer saw challenges in the United States, even as other markets quickly...


March 20, 2024
Chewy Leverages Autoship Subscription to Gain Share From Brick-and-Mortar

As online retail subscriptions gain share from physical stores, Chewy is leveraging its Autoship auto-fill program to win customers from its more traditional competitors. The company shared in a letter...


March 20, 2024
Are Brick-and-Mortar Bank Branches Cool Again?

Digital banking is all the rage, right? Who can resist the convenience of using a bank app to balance accounts while waiting for the barista to brew a cup? No...


March 20, 2024
Hermès Faces Antitrust Suit Around Birkin Handbag Sales Practices

French luxury house Hermès faces an antitrust lawsuit in California around its Birkin handbags. The suit alleges that Hermès violates antitrust law by “tying” the sale of one item to...


March 17, 2024
Consumers ‘Balancing a Lot’ as Retail Sales Slow

Consumers are growing more hesitant to spend following a long stretch of looser spending. That’s according to a Saturday (March 16) report by the Financial Times (FT), citing comments from...


Walmart Vs.Amazon Whole Paycheck: Battle For The Digital-First Consumer
Amazon And Walmart’s Battle For Consumer Retail Spend Download the latest quarterly analysis of how the pandemic affected the world’s two most powerful retailers as they battled for digital and offline consumer spend and positioned themselves for the fourth quarter push.
How We Shop
5,000 ‘Need It Now’ Consumers Tell PYMNTS What They Expect, Value Most From Retailers Online purchases and deliveries have soared during the pandemic, but consumers still head to stores for their “need it now” purchases. In How We Shop: Brick-And-Mortar’s Role In The Bring-It-To-Me Economy, a PYMNTS and Carat from Fiserv collaboration, we surveyed 5,266 consumers to learn about the digital features that can give in-store merchants an edge when consumers “need it now.”