December 16, 2022
Strong Labor Market Skips Main Street’s Small Businesses
Between inflation and a tight labor market, retail’s small businesses can’t catch a break. The U.S. economy added 263,000 non-farm jobs in November. This was roughly in line with the average growth...
December 14, 2022
Can New CEO From Amazon Reverse Jessica Alba’s Honest Co...
With Jessica Alba’s Honest Co. stock down 80% since its IPO 17 months ago, drastic action was needed. As such, and signaling a new direction for the diaper and skincare...
December 14, 2022
Online Merchandise Return Rate Expected to Drop in 2022
Consumers are expected to return less of the merchandise they purchase online this year. The online merchandise return rate is expected to drop from 20.8% in 2021 to 16.5% in...
December 14, 2022
Heyday Skincare Says Consumers Crave Brick-and-Mortar Experiences
While many retailers are currently cutting back, Heyday Skincare is adding brick-and-mortar stores. Heyday CEO and Co-founder Adam Ross told PYMNTS that the decision to grow its 10-store footprint beyond...
December 09, 2022
Restaurants Lead 8.1% Rise in Retail Sales in November
Consumers spent more in the restaurant, fuel and convenience, and grocery sectors in November. Those sectors were the big winners during a month in which U.S. retail sales — excluding...
December 09, 2022
Consumers Want Deals More Than Experiences This Christmas
Personalized experiences have slipped below bargains on holiday shoppers’ lists this season. This shift represents a sharp reversal in customer preference amid record-high inflation that has impacted the rising cost...
December 09, 2022
Black Friday Marked ‘Biggest Day Ever’ for Lululemon’s Revenue
Athleisure retailer Lululemon Athletica reported earnings on Thursday with a positive look at its eCommerce expansion. The company’s results for the third quarter 2022 were mainly positive thanks to increased...
December 09, 2022
Bottom Bunk’s Chargeback Experience a Cautionary Tale for SMBs
“What’s a chargeback?” Cole Richman, owner and founder of Bottom Bunk, had to ask his payments processor that question not long after launching the online sneaker and apparel store in...
December 08, 2022
Mobile Wallets Attract Consumers Looking for New Payment Options
Mobile wallet usage for brick-and-mortar purchases rose 9% globally in Q2 2022. This signals increased consumer adoption of the alternate payment method that harkens the wholesale embrace of credit cards...
