May 03, 2024
Can Open Banking Increase Consumer Trust in New Payments Tech?
Open banking is empowering consumers and the businesses they work with to adapt amid uncertainties, Trustly founder and CEO Alex Gonthier writes in the new PYMNTS eBook, “The Implications of...
May 03, 2024
LiveRamp CFO: Developing Quick-Twitch Muscles Key to Managing Dynamic Businesses
To be successful, you must have your heart in your business, and your business in your heart. As today’s chief financial officers know best, the role of a leader is to define...
May 03, 2024
Platforms Rally to Push FinTech IPO Index 3% Higher
A 3% gain in the FinTech IPO Index this past week was led by the platforms. And in many cases, those firms have yet to report earnings — so, perhaps,...
May 02, 2024
Apple’s Quarter Beat Muted Expectations, but China and AI Battlefields...
The bar was, arguably, low coming into Apple’s latest earnings report. And the tech giant stepped over that bar, spurring investors to breathe a sigh of relief, sending shares up...
May 02, 2024
Booking Holdings Says ‘Connected Trip’ Attracts New, Repeat Travelers
Online travel company Booking Holdings is seeing results from its deployment of new tech-driven initiatives. These initiatives include its “connected trip” vision, its artificial intelligence (AI) capabilities and its enhanced Genius loyalty program, Booking...
May 02, 2024
Expedia’s B2B Segment Thrives While B2C Struggles for Momentum
Expedia Group’s first-quarter results, released on Thursday (May 2), indicate a healthy yet more stabilized global travel market, albeit with slightly subdued gross bookings. On a call with analysts and investors, outgoing...
May 02, 2024
AI Eases Coding, Paving the Way for Swifter Business Innovation
From Silicon Valley startups to tech giants, artificial intelligence (AI) is rapidly transforming the art of computer programming. It offers developers a powerful new toolkit to brainstorm ideas, write and...
May 02, 2024
Block Sees Both Banking and Bitcoin Driving Future Growth
Block, owner of Cash App and Square, is also a huge owner of bitcoin. This, as the company’s latest first quarter 2024 earnings results revealed that the company’s $200 million investment in bitcoin grew by around...
May 02, 2024
Microsoft Bans Police Use of AI Service for Facial Recognition
Microsoft has banned police departments from using its Azure OpenAI Service for facial recognition purposes. The company added language to its code of conduct Thursday (May 2) saying that this artificial intelligence (AI) service may...
Generative AI’s use in the telecommunications industry is increasing, with 87% of telecom executives seeing its potential to enhance customer relations and experience, but 68% of telecoms also admit they are insufficiently addressing the risks associated with the technology. The latest edition of the “Generative AI Tracker®,” a collaboration with AI-ID, examines why three-quarters of telecoms see a need to do more to combat AI fraudsters, underscoring the tension between innovation and robust security.
Although authorized party fraud accounts for only 37% of FIs’ fraud losses in dollars, these types of attacks are the most likely to impact customer satisfaction and retention — something FIs cannot overlook. PYMNTS Intelligence’s latest 29-page report, “Leveraging AI and ML to Thwart Scammers,” a collaboration with Hawk, contains 8 charts of proprietary data examining the role of ML and AI to help keep fraudsters from getting the upper hand