- January 5, 2024
The new year brings movers, shakers and newcomers to this ranking, as competition is sizzling in the mobile order-ahead realm. This edition of PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps sees not ...
- December 27, 2023
In 2023, generative artificial intelligence began to make its way into many different parts of the restaurant industry, across the back- and front-of-house, boosting efficiency and effectiveness.
Earlier this month, for ...
- December 12, 2023
Competition is sizzling in the mobile order-ahead space as more consumers turn to digital to get their meals. It’s a dynamic area, as seen in the latest PYMNTS Provider Ranking of ...
- November 7, 2023
This month’s edition of the PYMNTS Provider Ranking of Mobile Order-Ahead Apps sees double ties and lots of shifts. Papa John’s Pizza and Chipotle make an appearance, Wendy’s and Dunkin’ take ...
- November 2, 2023
Wendy’s is tapping loyalty offers and late-night delivery hours to drive digital engagement and in turn to boost sales overall.
The quick-service restaurant (QSR) giant, which has more than 7,000 locations ...
- October 16, 2023
In this month’s edition of PYMNTS’ Provider Rankings of Mobile Order-Ahead Apps, there’s been plenty of movement, with Dairy Queen leapfrogging eight rankings to dominate the list.
Here’s our top 10 ...
- September 14, 2023
With menu prices continuing to rise, quick-service restaurant (QSR) inflation is outstripping full-service dining by a considerable margin.
Specifically, Bureau of Labor Statistics (BLS) Consumer Price Index (CPI) data reported Wednesday ...
- September 11, 2023
In the ever-evolving landscape of digital dining experiences, restaurants are ramping up their investments to capture the hearts and wallets of tech-savvy consumers. In the latest edition of the PYMNTS Provider ...
- August 28, 2023
For consumers with busy schedules who need a high degree of control over when they get their meals, restaurant pickup proves a more convenient solution than delivery.
By the Numbers
According to ...
- August 18, 2023
This week in restaurants, Wendy’s and Taco Bell develop new restaurant designs with an eye toward digital growth, and Checkers and Rally’s expand tests of voice artificial intelligence (AI) by ...
- August 14, 2023
As restaurants step up their digital investments to secure consumers’ omnichannel loyalty, Domino’s is the big cheese this month in this edition of PYMNTS’ Provider Ranking of Mobile Order Ahead Apps.
The ...
- May 17, 2023
Wendy’s plans to test delivering mobile orders with an underground autonomous robot system.
The quick service restaurant (QSR) has partnered with “hyperlogistics company” Pipedream on a pilot program that will equip ...
- May 9, 2023
With the increasing consumer demand for convenient pickup options in the face of rapid restaurant price inflation, Wendy’s is boosting efficiency at its drive-thrus with the help of Google Cloud.
The ...
- May 9, 2023
Wendy’s and Google have teamed to bring artificial intelligence to the fast-food chain’s drive-thrus.
Starting in June, Wendy’s will test Google Cloud’s artificial intelligence (AI) technology at one of its restaurants ...
- January 23, 2023
After years of explosive growth, ghost kitchens face a reckoning as consumers seek cheaper alternatives.
Throughout the pandemic, the delivery-only virtual brand model proliferated, and through much of 2022, as brands ...
- January 13, 2023
This week in restaurant news, Shake Shack and Wendy’s tap drive-thru while Red Robin reevaluates priorities.
As restaurants look to offset margin pressure from food and wage inflation, Shake Shack is ...
- September 30, 2022
As restaurants and grocers compete for consumers’ food spending, restaurants have been quicker to go where younger consumers have been going — the metaverse. Yet, Walmart, the world’s largest grocery ...
- September 14, 2022
Across the restaurant industry, businesses have been shifting their focus away from digital ordering channels and toward the in-store experience throughout this year, but major brands are keeping their eyes ...
- August 19, 2022
As inflationary challenges continue, restaurant brands are rethinking their value offerings, with some presenting new deals to woo price-conscious customers and others going the other direction, upping prices as ingredient ...
- August 18, 2022
As some restaurant brands look to get into virtual reality early, others are keeping their focus on a virtual community that already has a wide user base: Twitch. On Wednesday ...
- August 1, 2022
Restaurants’ presence in the metaverse is still too new to say for sure which strategies (if any) will be key to securing customers’ virtual reality (VR) loyalty, but quick-service restaurant ...
- July 20, 2022
As major quick-service restaurant (QSR) chains look to secure a following among younger generations, they are being forced to rewrite the playbook to meet the needs of these customers. From ...
- June 16, 2022
Today in food commerce, Kroger turns to data analytics tools to weather inflationary challenges, while Target announces the launch of a line of new ready-to-drink (RTD) cocktails. Plus, Wendy’s and ...
- June 16, 2022
Wendy’s initial metaverse efforts have yielded positive results for the quick-service restaurant (QSR) chain, given that the company is stepping up its virtual efforts.
The company announced an expansion of this ...
- May 25, 2022
Today in food commerce, sporting arenas meet consumers’ increasing need for self-service convenience, while Wendy’s largest shareholder considers taking control of the brand. Plus, food brands attempt to distract from ...
- May 25, 2022
As challenges rack the quick-service restaurant (QSR) industry, there may be some major moves in the space in the near future — privatizations, mergers, acquisitions and more could be down ...
- May 13, 2022
Sandwich chain Jersey Mike’s Subs is taking its delivery routes to the skyways. The Manasquan, New Jersey-based chain announced Thursday (May 12) that it is partnering with drone delivery company ...
- April 29, 2022
With the restaurant industry incontrovertibly changed by the events of the past couple years, some formats have taken a hit, while others are more relevant than ever.
With consumers eating more ...
- April 13, 2022
Wendy’s has opened a virtual reality restaurant in the metaverse, a NJ.com report said Wednesday (April 13).
The fast-food chain has partnered with Meta’s Horizon Worlds to offer the new virtual ...
- April 1, 2022
Today in Data, technology and data are helping Africa’s farmers thrive. Plus, Walmart relies on technology and innovation to boost its global advertising business, and Wendy’s debuts a virtual reality ...
- March 31, 2022
Today in food commerce, Wendy’s gets ready to open a metaverse location, and Dunkin’ announces a collaboration with cosmetics brand e.l.f. Plus, Kroger boosts its eCommerce ad offerings.
Wendy’s Announces VR ...
- March 31, 2022
After 2020 and 2021 saw the rapid expansion of ghost kitchens, off-premises-only restaurants with no storefront, brands are now looking to utilize virtual reality (VR) technology to integrate storefronts back ...
- November 12, 2021
After being dealt a potentially devastating blow by DoorDash, Goldbelly is diversifying its business. On Tuesday (Nov. 9), the New York company, known for shipping local restaurants’ foods to consumers ...
- October 12, 2021
Today in restaurant and grocery tech news, Wendy’s partners with Google Cloud for comprehensive digital solutions, and Stop & Shop teams up with Instacart for 30-minute fulfillment. Plus, Brian LeVee, ...
- October 12, 2021
To stand out in the rapidly digitizing quick-service restaurant (QSR) space, brands must go beyond simply providing web and mobile ordering tools. It’s a trend that was underscored on Tuesday ...
- September 28, 2021
Today in restaurant and grocery tech news, Illinois-based fast-casual chain Portillo’s files with the U.S. Securities and Exchange Commission (SEC) in advance of its initial public offering (IPO), while Wendy’s ...
- September 28, 2021
Hey, Wendy, which contextual commerce technologies are you working on to succeed in the rapidly evolving digital marketplace?
Wendy’s Canada announced Monday (Sept. 27) that, to promote its new app, the ...
- August 12, 2021
Today in restaurant and grocery tech news, Wendy’s is going all in on dark kitchens, while Taco Bell is getting experimental with its restaurant designs. Plus, Gopuff’s acquisition streak continues.
Wendy’s ...
- August 12, 2021
Quick-service restaurant (QSR) chain Wendy’s is looking get smarter about how it uses its real estate in congested areas while capturing consumers’ rising desire for food on demand.
The Story
Wendy’s announced ...
- June 11, 2021
The meme traders are back, and this time they are going for “Wendys Chicken Tendies.” Wendy’s stock prices jumped up about 26 percent on Tuesday (June 8) after a post on the subreddit r/WallStreetBets ...
