Tools, Trends and Decision Drivers

The Smaller The Business, The Less Interested They Seem in Using Credit – Why?

At a time when every financial decision counts, most SMBs value the flexibility borrowing tools provide; however, low-revenue SMBs (those with less than $1 million in annual revenue) are almost twice as likely as the average SMB to say no to borrowing. “SMB Borrowing Dynamics: Trends, Tools and Decision Drivers,” a PYMNTS Intelligence and U.S. Bank collaboration, draws on insights from 2,668 SMB executives to examine SMBs’ complex borrowing patterns.

Inside the January Study
  • 45%: Portion of SMBs identifying revolving credit products as their go-to borrowing tool
  • 17%: Share of high-revenue SMBs citing BNPL as the borrowing tool they have used most in the last year
  • 33%: Portion of low-revenue SMBs reporting they have used reward credit cards most in the last year

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