Sections
customer experience
In commerce, customer experience is the product of an interaction between an organization and a customer over the duration of their relationship.
(source: en.wikipedia.org)
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Commerce ConnectedThe Connected Ecosystem Driving The $230B Connected Car Opportunity
The car is becoming more than just a way for customers to get from...
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Credit UnionsCredit Unions’ Digital Future: More Like YouTube, Less Like Online...
Digital banking is not the main element that drives consumers toward using a credit...
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BankingPaving Mobile Banking's Path To Success
The customer journey in banking begins with offering a wealth of data when opening...
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InvestmentsGetYourGuide Closes $484M Round Led By SoftBank
Travel booking platform GetYourGuide announced that it has raised $484 million in Series E funding,...
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MastercardMastercard Revs Its Payments Innovation Engine
Take a minute and think of the morning rush at a favorite coffee shop....
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InnovationWhy It’s Time To Rewire Payments Or Fail
Imagine a race of fast cars, speeding along some race track at, say, 1,000...
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Digital BankingWhat FIs Don’t Know They Don’t Know About Their Customers
When it comes to long-term consumer relationships, few businesses can top banks. They tend...
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Gas Station RetailWhat’s Next For C-Stores: Buy In-App, Deliver Pumpside
Those history teachers were right after all — to better understand the future, one...
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B2B PaymentsHow APIs Help Banks Step Back From Siloed Business Banking
The U.K.'s Open Banking market initiative is seeping into the U.S., and into the...
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B2B PaymentsPayStand Rolls Out Automated AR Solution
B2B payments company PayStand is turning its attention to the accounts receivable (AR) side...
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Payment MethodsWhy Card Replacement Is Every Bank’s 'Moment Of Truth'
It happens. An issuer suspects a card has been compromised, or a consumer remembers...
- Retail
Moving C-Stores From A Fuel-Plus To A Plus-Fuel Model
Convenience stores (C-stores), overall, are in an innovation rut. While there are some larger chains...
