(source: en.wikipedia.org)
Fraud is a two-way street, eating away at merchant bottom lines while also disrupting the end-user experience. “As people increasingly do business and transact online,...
As Grubhub sees it, digitally-minded restaurants need to focus on engagement if they’re going to succeed. In an interview with PYMNTS, Kate Green, vice president, restaurant...
Manual reconciliation of customers’ bill payments is sending finance executives in search of aspirin. That’s according to research in the December 2022 edition of PYMNTS’...
Identity theft and other types of fraud will become even more widespread in 2023. That’s according to the latest report released by the Identity Theft...
Auto repair is about grease and gears, and digital is taking it in new directions. Speaking with PYMNTS’ Karen Webster for the J.P. Morgan Global...
In the new connected economy, FinTechs and banks have new ways to serve clients. Sorting out the successes and learnings of the pandemic’s digital shift...
Easier payments and smarter customer data use will anchor the retail industry’s experiential modernization efforts. This, as new PYMNTS research involving major retailers shows a...
Some of the world’s biggest retailers are experiencing a paradigm shift. They are focusing on user experience in-store as a key feature of their competitiveness...
Drawing on a 40-year purview as a Macy’s employee that began as a trainee in 1983 and has seen him in the role of chairman...