As more of 2023 is in the rearview mirror than in front of us, subscription businesses are having a tough time, according to FlexPay CEO...
When the subscription industry’s customers experience failed payments, it can directly lead to churn, PYMNTS research reveals, prompting merchants to lose out on hundreds of...
PYMNTS asked business leaders for their take on how to plan for the rest of 2023 and what they are telling their teams to focus...
New data shows that top-performing subscription providers recover 22% more revenue on average for each payment recovery method used. As subscription businesses navigate customer retention...
Subscription businesses reap the rewards of recurring payments — which translates into predictable cash flow. But that’s only if the subscribers’ transactions are successfully completed....
The subscription bubble that formed during the pandemic is bursting in slow motion as consumers continue trimming their streaming entertainment and retail subscriptions one by...
Tracking customer lifetime value (LTV) is common practice across many segments. Still, PYMNTS research has revealed a gap in LTV tracking among subscription merchants that...
Failed payments are the kryptonite of conversion, and as such require a more systematic approach to preventing them. The “Decision Guide: Tracking Failed Payments,” a...