PYMNTS asked business leaders for their take on how to plan for the rest of 2023 and what they are telling their teams to focus...
New data shows that top-performing subscription providers recover 22% more revenue on average for each payment recovery method used. As subscription businesses navigate customer retention...
Subscription businesses reap the rewards of recurring payments — which translates into predictable cash flow. But that’s only if the subscribers’ transactions are successfully completed....
The subscription bubble that formed during the pandemic is bursting in slow motion as consumers continue trimming their streaming entertainment and retail subscriptions one by...
Tracking customer lifetime value (LTV) is common practice across many segments. Still, PYMNTS research has revealed a gap in LTV tracking among subscription merchants that...
Failed payments are the kryptonite of conversion, and as such require a more systematic approach to preventing them. The “Decision Guide: Tracking Failed Payments,” a...
Subscription businesses overlook the significant negative impact of failed payments on bottom lines. While many companies focus on customer churn, just a small share recognize...
In what’s already becoming another tumultuous economic year, direct-to-consumer (D2C) businesses may want to prioritize the prevention of two things: failed payments and fraud. 2023...
“A failed payment disrupts the connection and trust between the subscription provider and the subscriber,” Vindicia Head of Customer Success Meena Srinivasan told PYMNTS. Not...