Failed Payments

56% of eCommerce Firms Lack the Right Tools to Fix Failed Payments

56% of eCommerce Firms Lack the Right Tools to Fix Failed Payments
56% of eCommerce Firms Lack the Right Tools to Fix Failed Payments
February 01, 2024  |  eCommerce

Imagine a consumer attempting to make a purchase, only to get rejected at checkout. This was not because of money problems or fraud, but due...

READ MORE >
Failed Payments in Cross-Border Sales Is an Unresolved Problem
Failed Payments in Cross-Border Sales Is an Unresolved Problem
January 22, 2024  |  eCommerce

Online commerce carries a number of risks related to digital fraud and payment failure that can result in lost sales and an erosion of brand...

READ MORE >
More Than 80% of Firms Struggle to Discover What Causes Failed Payments
More Than 80% of Firms Struggle to Discover What Causes Failed Payments
January 18, 2024  |  Cybersecurity

Firms know that failed payments damage their reputation, lead to customer churn and increase staff workload. Get the Full Story Complete the form to unlock...

READ MORE >
Two-Thirds of Merchants Ignore Potential Fraud as a Cause of Failed Payments
Two-Thirds of Merchants Ignore Potential Fraud as a Cause of Failed Payments
January 11, 2024  |  Fraud Prevention

Many eCommerce merchants fail to connect the dots between fraud detection and failed payments. In fact, just one-third of merchants employ mechanisms that detect potential...

READ MORE >
Top-Performing Subscription Merchants Recover 60% of Failed Payments
Top-Performing Subscription Merchants Recover 60% of Failed Payments
December 28, 2023  |  Subscriptions

Subscription companies lose an average of 9% of sales to failed payments. Get the Full Story Complete the form to unlock this article and enjoy...

READ MORE >
Merchants’ Black Friday Was Good Despite Missing Sales from Failed Payments
Merchants’ Black Friday Was Good Despite Missing Sales from Failed Payments
November 27, 2023  |  eCommerce

More than half of Americans made at least one purchase on Black Friday, according to PYMNTS Intelligence data. However, not all online transactions were likely successful. According...

READ MORE >
Only a Third of eCommerce Merchants Know if Fraud Caused a Failed Payment
Only a Third of eCommerce Merchants Know if Fraud Caused a Failed Payment
November 14, 2023  |  Fraud Prevention

Online retailers widely implement anti-fraud tools and strategies — but minimizing false declines while effectively screening out potential fraud is easier said than done. Payment...

READ MORE >
Failed Payments Are Costing Companies Their Best Subscribers and 9% of Revenue
Failed Payments Are Costing Companies Their Best Subscribers and 9% of Revenue
October 16, 2023  |  Subscriptions

Subscribers want a smooth shopping experience: Data from several PYMNTS Intelligence studies shows that 27% of users are likely to cancel their subscriptions if they...

READ MORE >