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Affirm Bets on Where Borrowers Are Headed
Affirm Bets on Where Borrowers Are Headed
September 21, 2026  |  BNPL

Watch more: Monday Conversation With Affirm’s Libor Michalek Picture someone who had a bad year. A few bills went unpaid, and their credit score took...

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Rutgers Gives Future Doctors an AI Head Start
Rutgers Gives Future Doctors an AI Head Start
September 21, 2026  |  Artificial Intelligence

Watch more: Digital Shift With Rutgers’ Dr. Amy Murtha It’s quite a time to launch a new medical school. First there are the standard issues...

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Digital Wallets Bring New Rules for Consumer Protection
Digital Wallets Bring New Rules for Consumer Protection
September 21, 2026  |  Cybersecurity

Watch more: Digital Shift With Spreedly’s Jennifer Rosario Digital assets can reach millions of consumers faster than the security practices surrounding them can mature. Digital...

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Billing Problems Send Digital Customers Back to Support
Billing Problems Send Digital Customers Back to Support
September 21, 2026  |  Consumer Payments

Companies have spent years making it easier for customers to pay bills online. They have made less progress helping them fix a bill when something...

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Small Businesses That Track Customer Sources Report Stronger Growth
Small Businesses That Track Customer Sources Report Stronger Growth
September 21, 2026  |  SMBs

For small businesses, knowing where a customer came from appears to be nearly as valuable as winning the customer in the first place. That’s the...

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AI Agents Take the Controls in Supply Chains
AI Agents Take the Controls in Supply Chains
September 21, 2026  |  Artificial Intelligence

Global supply chains have always been the operating system of the modern economy. They determine how food reaches supermarkets, how medicines arrive at hospitals, how...

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AI Agents Become the Next Payments Customer
AI Agents Become the Next Payments Customer
September 18, 2026  |  Artificial Intelligence

Watch more: Digital Shift With Viggo Stenseth of SolvaPay The payments industry has devoted much effort to making sure a bot can’t pass for a...

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Card Installment Use Jumps 13 Percentage Points as BNPL Holds Steady
Card Installment Use Jumps 13 Percentage Points as BNPL Holds Steady
September 18, 2026  |  Credit Cards

Credit card installment plans are turning the biggest promise of buy now, pay later (BNPL) into an advantage for the card industry. A PYMNTS Intelligence...

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Issuers Race to Win Spending Before the Card Arrives
Issuers Race to Win Spending Before the Card Arrives
September 18, 2026  |  Digital Payments

Waiting for a physical card to arrive is becoming less relevant to the moment when an issuer can start competing for a cardholder’s spending. PYMNTS...

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