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Bank of America: Digital Evolution Demands ‘High-Tech and High-Touch’ Approach
Bank of America: Digital Evolution Demands ‘High-Tech and High-Touch’ Approach
March 27, 2024  |  Digital Banking

Rich Clow, managing director and head of innovation and strategy, Global Payments Solutions, Bank of America, told PYMNTS that omnichannel demands are pointing banks toward a...

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Few US In-Store Shoppers Use Digital Discounts
Few US In-Store Shoppers Use Digital Discounts
March 27, 2024  |  Retail

Digital features were once the exclusive domain of online shoppers. Just as savvy in-store shoppers knew where to find the bargain bin, savvy online shoppers...

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Embedded Finance Beckons as Independent Software Vendors Evolve
Embedded Finance Beckons as Independent Software Vendors Evolve
March 27, 2024  |  Payments Innovation

Gigi Beyene, senior vice president of integrated payments at Nuvei, told PYMNTS that the role of the independent software vendor (ISV) has evolved through the...

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Bedrock Security Takes On Data Complexities in GenAI Era
Bedrock Security Takes On Data Complexities in GenAI Era
March 26, 2024  |  Security & Fraud

In the rapidly evolving world of cloud computing and generative artificial intelligence (AI), data security has become a paramount concern for organizations worldwide. Bedrock Security,...

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D2C Brand Builds Loyalty Offline, Gets New Customers In-Store
D2C Brand Builds Loyalty Offline, Gets New Customers In-Store
March 26, 2024  |  Retail

For brands relying on senses that cannot be communicated via eCommerce — smell, taste, touch — it can be difficult to build a pure-play direct-to-consumer...

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Credit Unions Cure Churn With Enterprise Focus on Innovation
Credit Unions Cure Churn With Enterprise Focus on Innovation
March 26, 2024  |  Credit Unions

In a world where big banks have long dominated the financial landscape, a quiet revolution is underway. Credit unions (CUs), those member-owned financial cooperatives that...

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Shared Payments Models Rewrite Economics of Commercial Cards
Shared Payments Models Rewrite Economics of Commercial Cards
March 26, 2024  |  B2B Payments

When it comes to business-to-business (B2B) payments, it’s easy to get blindsided by the staggering $100 trillion-plus annual transaction volume and miss the real action....

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Rite Aid CMO Says Innovation Keeps Customers a Click Away From the Competition
Rite Aid CMO Says Innovation Keeps Customers a Click Away From the Competition
March 26, 2024  |  Loyalty & Rewards

In today’s digital age, where competition is a click away, loyalty has become a cornerstone of customer retention and satisfaction for both retailers and financial...

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Zero Prime Aligns AI Investments With Community Insights
Zero Prime Aligns AI Investments With Community Insights
March 26, 2024  |  artificial intelligence

With $48 million in funding, Zero Prime Ventures uses its connections within the data and artificial intelligence (AI) communities to identify emerging trends and promising startups...

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