Featured News

PYMNTS.com original reporting, in-depth interviews, deep dives, and data analysis.
Study Finds Offering Installment Payment Options Before Checkout Can Boost Conversion
Study Finds Offering Installment Payment Options Before Checkout Can Boost Conversion
February 01, 2024  |  Consumer Payments

Consumers have developed an appetite for split-payment plans of all sorts. Also known as installment payment plans, these break up purchases into smaller, scheduled payments...

READ MORE >
GenAI Can Help Credit Unions Match Payments Innovation to Member Needs
GenAI Can Help Credit Unions Match Payments Innovation to Member Needs
February 01, 2024  |  Artificial Intelligence

Vlad Jovanovic, vice president of innovation at PSCU, told PYMNTS that credit unions will gain loyalty as they harness artificial intelligence to forge new use...

READ MORE >
IKEA US CEO Shares 2024 Strategy to Blend Retail, Payments and AI for Shopper Appeal
IKEA US CEO Shares 2024 Strategy to Blend Retail, Payments and AI for Shopper Appeal
February 01, 2024  |  Retail

IKEA’s unique, maze-like retail format has consistently appealed to consumers worldwide.  At the core of IKEA’s success lies its self-service and exploration model, where the...

READ MORE >
AI’s Role in Helping Banks Fight Fraud and Financial Crimes
AI’s Role in Helping Banks Fight Fraud and Financial Crimes
February 01, 2024  |  Security & Fraud

Easy money attracts bad actors.  In today’s increasingly digitized and borderless business landscape, the threat of attack has only grown more pointed. That’s why it...

READ MORE >
GenAI Gives Businesses a Much-Needed Data Assist
GenAI Gives Businesses a Much-Needed Data Assist
January 31, 2024  |  Artificial Intelligence

Artificial intelligence is hardly a novel concept. According to Mangopay Chief Product Officer Kirk Donohoe manifestations of AI and predictive AI have been part of...

READ MORE >
The Smaller the Business, the Less Interested They Seem in Using Credit — Why?
The Smaller the Business, the Less Interested They Seem in Using Credit — Why?
January 31, 2024  |  SMBs

Flexible and accessible borrowing tools are a financial cornerstone for many small to mid-sized businesses (SMBs). PYMNTS Intelligence’s latest study finds that 90% of SMBs...

READ MORE >
‘Accessible’ AI Makes Leap From Concept to Reality Happen Faster, Fiserv Says
‘Accessible’ AI Makes Leap From Concept to Reality Happen Faster, Fiserv Says
January 31, 2024  |  Artificial Intelligence

Brandy Wood, vice president and head of client experience products at Carat from Fiserv, told PYMNTS that despite all the headlines and controversies swirling around...

READ MORE >
The 216 Million Reasons Why Mango, LensCrafters and Worldline Are Betting on the Metaverse
The 216 Million Reasons Why Mango, LensCrafters and Worldline Are Betting on the Metaverse
January 31, 2024  |  Metaverse

As technology advances, the metaverse is growing, offering immersive experiences, social connectivity, and economic opportunities.  Embracing the same sentiment, Spanish retailer Mango has entered the...

READ MORE >
Can GenAI Make Wealth Management Platforms Interoperable?
Can GenAI Make Wealth Management Platforms Interoperable?
January 31, 2024  |  Artificial Intelligence

One of the books tech founders consistently quote is “Crossing the Chasm” by Geoffrey Moore. It has become something of a bible for tech sales...

READ MORE >