FlexPay

Half of All Subscription Providers Are Struggling to Attract Customers

Half of All Subscription Providers Are Struggling to Attract Customers
Half of All Subscription Providers Are Struggling to Attract Customers
January 12, 2023  |  Subscriptions

Amid inflation, about half of subscription businesses expect a difficult year ahead for customer acquisition. Get the Full Story Complete the form to unlock this...

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Two-Thirds of Subscription Businesses Do Not Measure Churn
Two-Thirds of Subscription Businesses Do Not Measure Churn
January 11, 2023  |  Subscriptions

Subscription businesses looking to boost their performance may need to get more granular about data. Get the Full Story Complete the form to unlock this...

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Subscription Metrics and Recovery Tools Set Top Performers Apart
Subscription Metrics and Recovery Tools Set Top Performers Apart
January 11, 2023  |  Subscriptions

As a subscription business, performance is only as good as the metrics you measure. Get the Full Story Complete the form to unlock this article...

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Report: Subscription Companies Deploy Best Practices in Tough Economy 
Report: Subscription Companies Deploy Best Practices in Tough Economy 
January 10, 2023  |  Subscriptions

Subscription companies are looking to deploy best practices as they deal with an economic downturn. Get the Full Story Complete the form to unlock this...

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Subscription Businesses That Measure Lifetime Customer Value Outperform Competitors
Subscription Businesses That Measure Lifetime Customer Value Outperform Competitors
January 09, 2023  |  Subscriptions

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Payment Declines Are the ‘Silent Killer’ of Subscriber Lifetime Value
Payment Declines Are the ‘Silent Killer’ of Subscriber Lifetime Value
October 25, 2022  |  Subscriptions

A payment decline feels like a slap in the face to subscribers, especially when it’s the result of a processing mistake on the part of...

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Economic Downturn Is the Time to Improve Operations
Economic Downturn Is the Time to Improve Operations
October 19, 2022  |  Opinion

Improving customer retention and satisfaction is twice as critical now than during times of high growth, FlexPay founder and CEO Darryl Hicks writes in the new PYMNTS...

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Consumers Have Nearly Twice the Subscriptions They Had in February 2020
Consumers Have Nearly Twice the Subscriptions They Had in February 2020
December 10, 2021  |  Subscriptions

Consumers’ use of automated payments for subscription services has grown steadily, but growth has been particularly substantial over the past two years. This behavior aligns...

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