FlexPay

For Subscription Businesses, Fewer Failed Payments Means Better Customer Retention
For Subscription Businesses, Fewer Failed Payments Means Better Customer Retention
October 15, 2021  |  Subscription Commerce

Subscription businesses know that if a payment is failing, it’s bad for them and bad for the customer, though many may not realize just how bad...

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Data Brief: 80% of US Consumers Have at Least One Subscription 
Data Brief: 80% of US Consumers Have at Least One Subscription 
October 12, 2021  |  Subscriptions

More than ever, consumers’ use of automated payments to manage their subscriptions is gaining ground. That comes in tandem with more subscriptions than ever, across...

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Subscribers Don’t Just Give Up Something They Like – Preventable Failed Payments Make Them Do It
Subscribers Don’t Just Give Up Something They Like – Preventable Failed Payments Make Them Do...
October 04, 2021  |  Subscriptions

Failed payments account for almost half of the churn – or account cancellations – in subscription businesses, yet they still don’t get the attention they...

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Almost Half of Subscription Churn Caused by Preventable Friction in Failed Payments
Almost Half of Subscription Churn Caused by Preventable Friction in Failed Payments
October 01, 2021  |  Subscriptions

The bane of subscription brands and merchants is churn, but what triggers that churn is often a failed payment that starts a chain reaction resulting...

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Churn-Driving Payment Declines Are Subscription Providers’ Top Threat
Churn-Driving Payment Declines Are Subscription Providers’ Top Threat
September 29, 2021  |  Subscriptions

  Subscription services grew in popularity during the past two years as consumers looked to expand their entertainment options. Because so many subscriptions payments are...

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Subscription Payments Declines Are Usually Random, Often Costly, But Largely Avoidable
Subscription Payments Declines Are Usually Random, Often Costly, But Largely Avoidable
August 25, 2021  |  Subscription Commerce

Two out of three times when a payment gets declined, FlexPay CEO Darryl Hicks said, it’s due to what he called “the month 15 problem.”...

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FlexPay Names Two Industry Vets To Leadership Team
FlexPay Names Two Industry Vets To Leadership Team
July 06, 2021  |  Personnel

The payments FinTech FlexPay has added two industry veterans to its team, the company announced Tuesday. Steve Arentzoff will join the leadership team at the...

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Better Data Solves Subscription Commerce’s Growing False Declines Problem
Better Data Solves Subscription Commerce’s Growing False Declines Problem
June 23, 2021  |  Subscriptions

While fraud and data hacks get a lot of attention, the inverse problem of lost sales due to false declines is equally costly yet garners...

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FlexPay Snags $6M To Help Merchants Reduce False Declines
FlexPay Snags $6M To Help Merchants Reduce False Declines
December 09, 2019  |  Investments

FlexPay, a Montreal-based FinTech company that uses artificial intelligence (AI) and machine learning to aid merchants in recouping revenue lost from falsely declined transactions, has...

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