Kitchen United has shut down its in-Kroger omnichannel food halls, begging questions about the future of new in-grocery-store restaurants. The food service company, which specializes...
As restaurants become increasingly digital, the industry is facing the same challenges that some of the world’s largest businesses faced when they first became reliant...
Restaurants are increasingly adopting automation, artificial intelligence (AI) and robots across all areas of operation, but these efforts are not always a surefire hit. A...
As the holiday season pressures budgets, most consumers plan to reduce their spending on restaurant dining. By the Numbers The PYMNTS Intelligence study “The Credit...
Increasingly, restaurants are finding ways to create recurring payment models to drive customer loyalty outside the typical points-per-dollar rewards program model. According to financial services...
Even when consumers are ordering restaurant meals for pickup, PYMNTS Intelligence reveals, the majority would rather not be limited to exclusively making purchases via mobile...
As restaurants tinker with ways that they can use subscriptions to boost customer loyalty, Taco Bell is finding that offering short-term menu item “passes” can...
As restaurants increasingly adopt tech features, curbside pickup is proving to be the most common digital offering. By the Numbers Most restaurants now offer curbside...
Quick-service restaurants (QSRs) are increasingly integrating voice artificial intelligence (AI) into the ordering process, but PYMNTS Intelligence shows most consumers believe it will be a...