Through the last several months, payment networks, banks and buy now, pay later (BNPL) firms have pointed to the resilience of the U.S. consumer. Consumers...
While some restaurant technologies, such as QR code menus, may rub most consumers the wrong way, it seems that diners are open to self-service when...
As major businesses have laid off staff, added new leadership, and otherwise restructured, Jason’s Deli sees the opportunity to pick up new catering customers when the economy...
Consumers may have meant to tighten their belts when it came to restaurant spending over the holidays, but the data reveals that the opposite happened,...
With changing wage laws shaking up the economics of restaurant delivery, key players have begun changing their approach. For instance, in California, a new minimum...
In 2023, generative artificial intelligence began to make its way into many different parts of the restaurant industry, across the back- and front-of-house, boosting efficiency...
Two California Pizza Hut locations are eliminating in-house delivery, resulting in 1,200-plus driver layoffs. The job cuts impact Pizza Hut delivery drivers across California, including...
As restaurants use their rewards programs to drive digital engagement, Smoothie King is looking to loyalty partnerships down the line to reach new audiences, while...
This year was generative artificial intelligence’s big coming-out party. And this week served as a highlight reel. PYMNTS has covered how the novel technology has...