Pizza has entered its “It’s not you, it’s me” era, which is ridiculous because it is absolutely us. We, the people, have apparently been ordering...
McDonald’s is back in the artificial intelligence drive-thru business, and this time it’s bringing Google. At its Worldwide Convention in Las Vegas last week, the...
The restaurant industry solved online ordering, delivery and digital payments. It still hasn’t solved labor. Staffing shortages, high turnover and retention problems continue straining restaurant...
Starbucks stopped using an artificial intelligence app for counting inventory after finding that the program miscounted and mislabeled items, Reuters reported Thursday (May 21). The...
McDonald’s executives warned Thursday (May 7) that consumers are becoming more cautious with their spending as economic uncertainty continues to weigh on household budgets, prompting...
Burger King has equipped managers and employees with an artificial intelligence-powered tool called BK Assistant. BK Assistant providers staffers with access to operational guidelines, inventory...
Technology has long shaped how people order meals, but in 2026 it is beginning to govern how restaurants define value. That is the central finding...
Fast food chain Steak ’n Shake is crediting cryptocurrency for a boost in sales. “Nine months ago today, Steak n Shake launched its burger-to-Bitcoin transformation when we...
Earnings season is offering one of the clearest pictures yet of a consumer base moving in two directions. Households with stable incomes continue spending, especially...