The fast food industry is stepping up its adoption of artificial intelligence (AI) and automation, with market stalwarts including McDonald’s, Yum! Brands and Wendy’s expanding their...
Burger King’s kingdom is getting a makeover following a slight uptick in sales. Restaurant Brands International (RBI), owner of the fast food chain and several...
While McDonald’s fourth-quarter earnings, released Monday (Feb. 10), “did not meet our expectations,” according to CEO Chris Kempczinski, customer loyalty was a bright spot amid a...
Dutch FinTech Klearly raised 6 million euros (about $6.2 million) in a seed round to grow its software point-of-sale (SoftPOS) product for hospitality businesses, mobile...
In early, limited pilots of artificial intelligence (AI)-powered marketing campaigns, quick-service restaurant (QSR) company Yum Brands reportedly is seeing double-digit increases in customer engagement compared...
Starbucks now offers access to delivery powered by DoorDash through its own app. As of Monday (Nov. 11), customers across the United States and Canada...
Voice artificial intelligence (AI) solutions from SoundHound AI have been deployed by seven of the top 20 quick-service restaurants (QSRs). These QSRs and other restaurants...
Chipotle has named Interim CEO Scott Boatwright as CEO and member of the board, effective immediately. Boatwright has served as interim CEO since Aug. 31, when former...
McDonald’s reportedly improved customer satisfaction scores and reduced customer wait times by using geofencing technology to streamline the mobile ordering process. The quick-service restaurant (QSR)...