shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.
US Pickup Economy Heats Up as Consumers Ditch At-Home Delivery
US Pickup Economy Heats Up as Consumers Ditch At-Home Delivery
March 15, 2023  |  Shopping

Fast, effortless, convenient shopping. The less thinking, the better. That is what our research shows U.S. shoppers really want. U.S. consumers have gotten used to...

READ MORE >
Grocers Expand Self-Checkout in Effort to Provide More Convenient Experiences
Grocers Expand Self-Checkout in Effort to Provide More Convenient Experiences
March 13, 2023  |  Retail

From New York to Portugal, self-checkout is taking over the grocery industry. In Europe, cashier-less checkout technology provider Sensei recently announced the launch of the continent’s largest-yet...

READ MORE >
BJ’s Taps Shelf-Scanning Robotics as Grocers Rethink Inventory
BJ’s Taps Shelf-Scanning Robotics as Grocers Rethink Inventory
March 09, 2023  |  Retail

This week in grocery, BJ’s automates, Sprouts shrinks down and supermarkets add restaurant meals. Massachusetts-based membership warehouse retailer BJ’s Wholesale Club, which has more than...

READ MORE >
Amex Platinum Card Walmart+ Membership Is Shot Across Bow of Amazon Prime
Amex Platinum Card Walmart+ Membership Is Shot Across Bow of Amazon Prime
March 08, 2023  |  Retail

To boost membership and consumer spending beyond groceries, Walmart’s subsidizing at least some of the cost of its memberships. To that end, and as detailed...

READ MORE >
Grocers Rethink Scan and Go as Consumers Redefine Convenience
Grocers Rethink Scan and Go as Consumers Redefine Convenience
March 08, 2023  |  Retail

Mobile self-checkout, and specifically, scan and go, would seem a slam dunk for grocers. It has not worked out that way. All manner of retail...

READ MORE >
PYMNTS Intelligence: Streamlining Checkout Offers a Competitive Edge
PYMNTS Intelligence: Streamlining Checkout Offers a Competitive Edge
March 07, 2023  |  Buy Now Pay Later

The checkout is an influential part of the shopping experience, with 73% of consumers saying they will move their business elsewhere when a brand does not deliver...

READ MORE >
4 in 10 Grocery Customers Can Still Be Lured By Convenience and Ease
4 in 10 Grocery Customers Can Still Be Lured By Convenience and Ease
March 06, 2023  |  Retail

Grocers may find increased loyalty catering to the wants of shoppers making choices based on more than just deals.  With the cost of groceries 11% higher than...

READ MORE >
Deal Chasing Becomes Mainstream — and Merchants Shouldn’t Be Happy
Deal Chasing Becomes Mainstream — and Merchants Shouldn’t Be Happy
March 06, 2023  |  Consumer Finance

American consumers remain pessimistic about the economy despite recent positive indicators. Consumers still expect elevated inflation rates for the foreseeable future, even as inflation has...

READ MORE >
Grocers Continue to Lag Way Behind Restaurants in Digital Adoption
Grocers Continue to Lag Way Behind Restaurants in Digital Adoption
March 02, 2023  |  Connected Economy

Grocers’ digital investments have not been enough to catch up to restaurants, PYMNTS research shows. The Context Grocers have been working hard to drive digital...

READ MORE >