shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.
Amazon Takes a Bite Out of Traditional Grocery Sales
Amazon Takes a Bite Out of Traditional Grocery Sales
February 03, 2023  |  Retail

Grocers may want to watch their backs because Amazon is gunning to grow its share. On a call with analysts Thursday (Feb. 2) discussing the eCommerce giant’s...

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Shopper Awareness of Retailers’ Digital Features Impacts Preference
Shopper Awareness of Retailers’ Digital Features Impacts Preference
January 31, 2023  |  Retail

Features offered by merchants heavily influence shopper loyalty, but there are caveats, such as making sure consumers know features are available. According to findings in...

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UK Loyalty Card Data Offers Consumers Early Diagnostic Insights
UK Loyalty Card Data Offers Consumers Early Diagnostic Insights
January 30, 2023  |  Loyalty & Rewards

Researchers have suggested that loyalty card data could help spot ovarian cancer cases earlier. Recent results published from the Cancer Loyalty Card Study (CLOCS), led...

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Kroger Sees Brick-and-Mortar Shoppers Supplementing In-Store Experience with Digital Deals
Kroger Sees Brick-and-Mortar Shoppers Supplementing In-Store Experience with Digital Deals
January 30, 2023  |  Retail

Grocers can leverage digital to drive engagement even with grocery customers shopping in stores. In fact, many brick-and-mortar-only customers are turning to digital technologies to...

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Amazon Raises Threshold for Free Grocery Delivery to Cover Costs
Amazon Raises Threshold for Free Grocery Delivery to Cover Costs
January 27, 2023  |  Amazon Delivery

Amazon is raising the amount Prime members must spend to get free grocery delivery. Effective Feb. 28, members must order $150 for free delivery from Amazon...

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6-Country Study Finds Digital Dominates How Consumers Shop and Pay at Retailers
6-Country Study Finds Digital Dominates How Consumers Shop and Pay at Retailers
January 24, 2023  |  Shopping

For many consumers around the globe, 2022 marked a triumphant return to the physical world. After two years of pandemic-influenced restrictions, shoppers are heading back...

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Retailers Prioritize Payments Choice at Checkout in 2023
Retailers Prioritize Payments Choice at Checkout in 2023
January 17, 2023  |  Payment Methods

For merchants, offering a broad range of payment methods must be a 2023 priority. “We’re living through a fairly tumultuous economic climate at the moment,” Paul...

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Report: Discount Retailers See New Wave of Cost-Conscious Shoppers
Report: Discount Retailers See New Wave of Cost-Conscious Shoppers
January 15, 2023  |  Economy

Discount retailers are set to see high traffic this year as consumers worry about rising costs. That’s according to a new report from foot traffic-tracking...

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South Korea Leads World in Per Capita Spending on Luxury
South Korea Leads World in Per Capita Spending on Luxury
January 13, 2023  |  Retail

South Korea reportedly leads the world in per capita spending on personal luxury items. The country’s citizens spend $325 per capita each year on these...

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