shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Urban Outfitters Sees Increased Foot Traffic, Dip in eCommerce Sales

Urban Outfitters Sees Increased Foot Traffic, Dip in eCommerce Sales
Urban Outfitters Sees Increased Foot Traffic, Dip in eCommerce Sales
May 25, 2022  |  Retail

With most COVID-19 pandemic restrictions lifted across North America and Europe, shoppers returned to Urban Outfitters stores in big numbers in the first quarter of...

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Memberships, Digital Sales Jump for BJ’s As More Shoppers Hunt for Bargains
Memberships, Digital Sales Jump for BJ’s As More Shoppers Hunt for Bargains
May 19, 2022  |  Retail

With the push to make the most of every dollar more pronounced than ever amid inflation levels that haven’t been seen since the 1980s, BJ’s...

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1 in 5 Consumers Swap to Cash or Debit When Asked to Pay a Credit Card Surcharge
1 in 5 Consumers Swap to Cash or Debit When Asked to Pay a Credit...
May 18, 2022  |  Credit Cards

Nineteen percent of consumers have been asked to pay a surcharge but decided to use another payment method instead. “Credit Card Surcharges,” a PYMNTS and...

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TikTok, Foursquare Partner to Garner In-Store Visit Data
TikTok, Foursquare Partner to Garner In-Store Visit Data
May 11, 2022  |  Retail

TikTok and Foursquare are partnering on an effort to help sellers and advertisers gather more data about in-store visits across the U.S. and Canada through...

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Data: Nearly Half of Online Marketplace Sellers See Social Media as Hub for Future Growth
Data: Nearly Half of Online Marketplace Sellers See Social Media as Hub for Future Growth
May 11, 2022  |  eCommerce

Smaller sellers have leveraged online marketplace platforms to take advantage of the ongoing shift to digital and reach more buyers in new markets. Yet 40%...

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One in Four Consumers See Curbside Pickup as Top Differentiator for eGrocers
One in Four Consumers See Curbside Pickup as Top Differentiator for eGrocers
May 10, 2022  |  Commerce

Grocery shoppers want to be able to get their groceries quickly and conveniently online without springing for high-cost delivery options. Curbside pickup provides a happy...

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Designer Brands Unveils Immersive ‘Warehouse Reimagined’ Concept
Designer Brands Unveils Immersive ‘Warehouse Reimagined’ Concept
May 10, 2022  |  Retail

Designer Brands Inc., the parent company of shoe retailer DSW Designer Shoe Warehouse, joined the immersive, experience-based retail trend with the debut of its Warehouse...

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The Data Point: 59% of eCommerce Shoppers Lose Trust After Unsatisfactory Experiences
The Data Point: 59% of eCommerce Shoppers Lose Trust After Unsatisfactory Experiences
May 05, 2022  |  eCommerce

Since the dawn of selling, trust has underpinned commercial transactions. Faith in the quality and security of online shopping is more important now than ever...

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