77% of Retailers Rank Generative AI as the Most Impactful Emerging Technology

Generative AI Tracker®: What Generative AI Has in Store for the Retail Industry

Generative AI stands to revolutionize retail by deepening customer engagement, personalizing shopping and optimizing supply chains. But there can also be a downside, including sophisticated AI-generated attacks and wider scrutiny from privacy and data protection watchdogs as the latest issue of the “Generative AI Tracker®,” a collaboration with AI-ID, examines.

Inside the December Tracker
  • From marketing and sales to personalized recommendations, generative AI is poised to transform the retail experience for consumers.
  • A blend of optimism and suspicion characterizes the cautious embrace of AI-powered personalization in retail, while regulatory moves thus far offer a similarly nuanced picture.
  • PYMNTS Intelligence examines the actions regulators and retailers can take to remove the “creepy” factor from the growing use of generative AI to improve personalized recommendations.

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    AI-ID Generative AI Tracker Series

    Generative AI Tracker®: Rerouting the Telecom Industry: Generative AI’s Impact on Communication Services
    Generative AI Tracker®: Does AI Have a Role in Scripting the Future of the Media Industry?
    Generative AI Tracker®: Banking on AI: Financial Services Sector Harnesses Generative AI for Security and Service
    The Confluence of Law and AI: An Inevitability Waiting to Happen
    Generative AI Can Elevate Health and Revolutionize Healthcare
    Is That Content Generated by AI or Humans? Hard to Tell
    Large Language Models Take Generative AI Beyond Text
    Understanding the Future of Generative AI
    Preparing for A Generative AI World