Preventing Financial Crimes

M&T Bank Says Blanket Approach To Security Smothers Customer Experience Customers may expect stringent security from their banks, but they don’t want that to happen at the expense of convenience. In the Preventing Financial Crimes Playbook, a PYMNTS and Bottomline collaboration, M&T Bank’s Sonny Sonnenstein explains how AI-driven risk analysis models can turn a heavy-handed intrusion into a light touch transactional check-up that won’t dull the customer experience.
Inside the August Playbook
  • An interview with Sonny Sonnenstein, senior vice president and chief information officer of consumer, business and digital banking technology at M&T Bank, on how leveraging AI-driven risk analytics can protect customers while offering seamless digital banking solutions
  • The latest financial crime headlines, including why 94 percent of companies were victims of insider data breaches in the past 12 months and how growth in remote work is prompting firms to shore up their IT infrastructures
  • An in-depth examination of how financial crime has grown during the pandemic and the technologies and case management solutions banks are utilizing to better deal with the scourge

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