Consumer Payments

Consumer Payments
PYMNTS Intelligence: How Digital Payments Can Benefit Workers and Employers
May 13, 2022

Financial insecurity affects millions of workers: 52% of adults in the United States say they typically live paycheck to paycheck. This instability can mean unexpected expenses have massive ramifications, forcing some individuals to take out high-interest payday loans to help cover these costs, driving themselves...

Consumer Payments
How Grubhub Leverages Instant Payments to Improve Driver Satisfaction
May 12, 2022

The gig economy has become an appealing option for American workers seeking flexible self-employment, but delayed payouts can quickly drive these workers into financial hardship, especially if the delays become a regular occurrence. In this month’s "Expanding Payments Choice Playbook," PYMNTS talked with Grubhub’s Mrugesh...

Consumer Payments
Grubhub Says Instant Payments Give Gig Workers Much-Needed Financial Flexibility
May 11, 2022

Payroll is one of the most critical functions at any company, as every employee needs to be paid accurately and on time. This important process is rife with delays and errors, however. One-quarter of all workers have experienced paycheck errors, which can be devastating if...

Consumer Payments
PYMNTS Intelligence: How Digital Payments Are Improving Rebates and Incentives
April 18, 2022

Rebates, incentives and other rewards are key tools in retailers’ arsenal for driving conversions and maintaining a competitive edge in a crowded marketplace. Studies have found that rebates make customers 75% more likely to make a purchase, far outstripping promotions such as contests or sweepstakes....

Consumer Payments
How Torrid Digitizes Its Incentives Program to Help Fuel Customer Loyalty
April 15, 2022

Customer-incentive programs need a digital makeover. In this month’s Expanding Payments Choice Playbook, PYMNTS talked with Neal Cotter, director of customer advocacy and insights at clothing retailer Torrid, to learn how real-life retailers are adapting their rebates and loyalty programs for digital consumers and gaining...

Consumer Payments
Report: Digital Incentives Boost Customer Loyalty
April 14, 2022

Incentives are a vital part of retail advertising, consisting of rebates, loyalty programs and other rewards for making purchases that encourage shoppers to buy more. Coupons for free products make customers 98% more likely to buy, with sweepstakes increasing the likelihood by 39% and contests...

Consumer Payments
Banks Consider Adding Zelle to Retail Payments as Alternative to Mastercard, Visa
April 06, 2022

Zelle might be seeing more action from banks in the future, with some of them wanting to add the money-transfer service to the checkout at retailers, The Wall Street Journal reported Wednesday (April 6). Zelle saw a boom during the pandemic as people avoided ATMs...

Consumer Payments
Walgreens Becomes Part of PayNearMe’s Cash Payment Network
March 09, 2022

Walgreens is now part of the PayNearMe retail payments network, which offers bill payments for people who use cash for bills and other noncommerce transactions, according to a press release on Wednesday (March 9).  “Approximately 78% of the U.S. population lives within five miles of...

Consumer Payments
Consumers Still Spending Post-Holiday, Despite Inflation Pressures
February 14, 2022

At first glance, it may a surprise that consumer spending remained buoyant into the new year. Inflation has been ramping up, and depending on where you look, supply chains have been buffeted by the lingering pandemic. Steve Sadove, senior adviser at Mastercard, told PYMNTS’ Karen...