Consumer Payments

Consumer Payments
Deep Dive: What Consumers Look for When Choosing Digital Disbursement Methods
December 10, 2021

Digital payments have exhibited unprecedented growth in the past several years. The market was valued at more than $5.4 trillion in 2020 and is expected to reach $11.3 trillion by 2026, representing a robust compound annual growth rate (CAGR) of 11%. The key factors driving...

Consumer Payments
Report: Hassle-Free Cancellation, Refund Options Put Pandemic-Weary Travelers at Ease
December 10, 2021

Set aside for a moment the recent news that the Omicron variant is the latest coronavirus threat, and signs are emerging that the long night of the pandemic may be lifting. Such a development will be welcome news for the travel and entertainment industry. PYMNTS...

Consumer Payments
How Branded Research Deploys Fast Disbursements to Improve Its Side Hustle Appeal
December 09, 2021

The global health crisis has made consumers more anxious about receiving their money quickly, regardless of how it’s being sent. In this month’s Expanding Payments Choice Playbook, Kristen Miles, director of research and insights for Branded Research, discusses how her survey company offers participants a...

Consumer Payments
Inflation: The Economic Variant That Kills Paycheck-to-Paycheck Consumer Confidence
December 08, 2021

Over the past year, as new strains of COVID have come and gone and rising vaccination rates have gradually restored much of what used to be considered normal daily routines, another stealthy creature has been steadily building strength and lurking in the wings: inflation. After...

Consumer Payments
Car Apps Add Vehicle Financing to Acquire, Retain Customers
December 06, 2021

It’s been a turbulent 18 months for car owners. Since March 2020, there have been huge swings in the number of miles driven, rapid inflation in the cost of fuel and other commodities, and shortages of both new and used cars.  The prices of used...

Consumer Payments
Inflation, Disappearing Stimulus Payments Push Paycheck to Paycheck Consumer Ranks Higher
November 18, 2021

The holidays are upon us and beyond the festive urge to spend, some troubling signs point to the fact that if we keep charging the gifts to the plastic and virtual cards, the paycheck to paycheck struggle to pay the bills will persist, Scott Sanborn,...

Consumer Payments
New Data: Uptick in Paycheck-to-Paycheck Living Pegged Mostly to Financial Fears
November 09, 2021

PYMNTS’ research in 2021 has illuminated the surprising extent of paycheck-to-paycheck living in the U.S. — even among those with high incomes. After a brief period of improvement, the situation is worsening again, as consumers’ fears of pandemic effects in areas like job security and...

Consumer Payments
Consumer Spending up Despite COVID, Supply Chain Issues
October 15, 2021

You can’t keep the American shopper down. As The Wall Street Journal reported on Friday (Oct. 15), U.S. consumer spending rose in September, a signal of both rising inflation and durable demand. Retail sales rose a seasonally adjusted 0.7% between August and September, according to...

Consumer Payments
Bank of America ‘Recipient Select’ Allows Consumer Payments Choice
October 12, 2021

Bank of America has rolled out a new solution allowing companies that pay consumers often to give their customers options on how to be paid, according to a press release. The feature is called Recipient Select. The solution allows users to remove friction from business-to-consumer...