Digital-First Banking

Digital-First Banking
Bank Liquidity May Be Squeezed by Drop in Loan Market Value
April 07, 2023

Banks’ market-value losses on loans have reportedly been rising along with interest rates. Ninety-seven percent of a sample of publicly traded United States banks reported that their loans’ market value was less than their balance-sheet amount as of Dec. 31, 2022, the Wall Street Journal...

Digital-First Banking
More Than One-Third of Banks Say Item-Level Receipt Data Cements Customer Loyalty
April 06, 2023

Financial institutions (FIs) have had many reasons to consider the benefits of investing in receipt data solutions. These range from fighting friendly fraud to helping their merchant partners personalize their loyalty programs, potentially increasing sales. Another driver is FIs’ hope to increase customer engagement through hyper-personalized offerings assisting consumers with spending...

Digital-First Banking
After SVB, Bank Runs and the Capitol Hill Fireworks … Now What?
April 03, 2023

The hearings on Capitol Hill are over.  At least for the moment. The klieg lights have been switched off, the testimonies have been read, the lawmakers have grilled the regulators. And so, the question remains for the banks and the FinTechs: Now what? What’s next?...

Digital-First Banking
Yellen Says US Must Address Vulnerabilities in ‘Shadow Banking’
March 30, 2023

U.S. Treasury Secretary Janet Yellen wants more oversight for the nonbank sector. In remarks to the National Association for Business Economics annual conference Thursday (March 30), Yellen addressed the need to regulate both nonbanks and traditional lenders as the government continues to grapple with a recent banking crisis. “We must...

Digital-First Banking
Internal Fed Watchdog Investigating SVB Collapse
March 29, 2023

The Federal Reserve’s inspector general has begun a probe into Silicon Valley Bank’s collapse. A spokesperson for the Office of Inspector General (OIG) told PYMNTS Wednesday (March 29) that the office had begun an independent investigation into the failure of Silicon Valley Bank. That inquiry began on March 14,...

Digital-First Banking
PYMNTS Intelligence: Why Digital-Everywhere Is Moving Banking Forward
March 27, 2023

Digital banking was already gaining momentum before the pandemic supercharged demand for remote services. As more consumers turned to their banks’ mobile apps than to physical branches, the industry began investing heavily in mobile experiences, including essential features and solutions that drive convenience. With 99% of consumers rating their...

Digital-First Banking
An Insider’s View on Managing Change for Digital-Everywhere Success
March 24, 2023

Consumers expect access to banking wherever they are, yet 37% want to retain access to physical branches, says Barb Jacklin, Wintrust senior vice president, head of retail product and digital customer experience — which means delivering a digital-everywhere experience without losing the human touch.

Digital-First Banking
Bank Customers Help Guide Transition to Digital-Everywhere Banking
March 23, 2023

Digital banks are gaining market share, especially among small business owners, freelancers and millennial customers. Increased security and the latest innovative features appeal to many favoring digital banking, but many, particularly older customers, still make good use of FIs’ physical locations. Mobile is surely the...

Digital-First Banking
Silicon Valley Bank Collapse: A Banking Drama in Three Acts
March 20, 2023

Amias Gerety, partner at FinTech VC firm QED Investors, watched the collapse of Silicon Valley Bank just like the rest of us. His assessment of what really happened, and where we go from here, is shaped by a perspective few of us have. In 2010,...