Why did consumers willingly dump their feature phones and blackberries for the iPhone yet they still write checks and pay with cash? Charles Duhigg, in “The Power of Habit,” makes the following assertion: Habits are formed in response to different triggers – cues – that...
At the risk of stepping into a hornet’s nest, I’m following up my first commentary on JPMorgan Chase & Co.’s commercial prepaid exit with another related article. This time it is prompted by Fitch’s recent analysis of the general purpose reloadable (GPR) prepaid market and the implications...
A key frustration shared among consumers traveling abroad is the fear that their transactions will be denied because of overly conservative fraud-prevention measures put in place by their card issuer, or by the merchant where they want to shop. A declined transaction can prove to...
Mobile phones can do more than enable a consumer to buy something anytime, anywhere and with any payment method. They actually can be used to make payments smarter, which can make them more secure. These devices, with their operating systems, internet connectivity, apps, front and...
If there ever was a perfect system that could provide the ideal interaction between consumers and merchants or banks, it starts with how the consumer feels during the transaction process. But it’s actually what happens behind the scenes that ensures the experience is not...
One of the more misunderstood or outright confusing aspects of virtual currencies such as Bitcoin is the process called “mining.” The term conjures up images of resource extraction, when in reality the process is more akin to maintaining a decentralized digital network. The coins received...
Groupon has made some pretty big strides in the few years of its existence, having accumulated nearly 70 million downloads of its app, which supports daily deals and coupons. It added 9 million in just the last quarter alone. But it also is adjusting its...
There’s so much data influencing the industry today that it can be hard to stay on top of everything. PYMNTS.com’s Friday Factoids are the perfect solution for innovators, entrepreneurs or observers trying to keep up with all the latest information. In today’s Fridays Factoids, you’ll...
Miss out on the major announcements from this year’s Mobile World Congress in Spain? Don’t worry, our slideshow (which you can find below) covers the big payments-related deals that came out of Barcelona over the past few days. These include announcements from: – MasterCard –...
