To capture consumers who are hesitant about digital banking, FinTechs focus on customer satisfaction. The study “Digital-First Bankingn: Experience-Oriented Digital-First Banking,” a PYMNTS and NCR collaboration, found that all age groups, led by younger generations, are moving toward making digital-only banks their primary providers. However,...
Digital bank Gomoney now offers a “split bill feature” for its customers in Nigeria. The firm said this feature makes it easier for multiple users to split payments amongst themselves, The Guardian reported Wednesday (Dec. 28). “One thing we aim at achieving is ensuring...
Aiming to become “the go-to platform for Gen Z,” circular economy FinTech Twig has acquired Vybe. The London-based FinTech company rooted in circular economy principles said in a Thursday (Dec. 22) press release that its acquisition of the provider of teen banking services continues its...
Goldman Sachs is expanding its banking partnership with Apple, something other banks have resisted. A Thursday (Dec. 22) report by The Wall Street Journal — citing unnamed sources — says that Apple has spent years asking big banks to let their customers view account balances...
Starling Bank has added virtual cards to the in-app features it offers personal current account customers. These virtual cards work like debit cards but use money from a dedicated “Space” in the app, rather than from the main account balance, so that users can better...
British neobank Monzo will soon become profitable, CEO TS Anil said. Speaking at a Financial Times (FT) event, Anil said, “We will be profitable in the next financial year,” FT reported Thursday (Dec. 1). The report noted that Monzo has faced several challenges, including auditors...
Digital payments and banking technology company i2c is partnering with Dominican Republic-based financial group Grupo Popular to expand digital banking services in the country. In a Monday (Nov. 28) press release, i2c announced the partnered platform, Qik Banco Digital Dominicano, as a means to give...
Omnichannel digital banking provider Access Softek has launched a new solution designed to enable community banks and credit unions (CUs) to provide services to businesses of all sizes — from sole proprietors to corporates. With the new generation of Access Digital Business Banking, the company’s...
By some accounts, the omnichannel bank of the future has digital roots that trace back 20 years or more, Michael Haney, head of digital core at Technisys, told PYMNTS. From the rise of ATMs to the ubiquity of voice and keypad prompts on the phone,...
