CellPoint Mobile, which specializes in digital commerce and payment solutions for airlines and travel companies, today rebranded as CellPoint Digital with a new website and product offerings, the company said in a press release on Tuesday (Sept. 3). The newly branded company aims to innovate...
For an entire generation of consumers, booking a restaurant by telephone is as foreign an activity as using a rotary phone or creating a document on a typewriter. And it was OpenTable that created this shift in how getting a table at a restaurant could be...
Let’s start this story with a trip to the dentist’s office. No, we don’t want to be there, either, but life requires regular bouts of suffering. No matter how good a particular dentist is, there are few things fun, nice or even reasonably pleasant about...
As far as buzzwords go, one must tip their hat to the enduring power of “omnichannel.” Take a time machine and travel back about 15 years, and one will hear merchants and consultants talking about providing consumers with omnichannel experiences that combine digital and physical...
Omnichannel’s reality has yet to catch up to its promise from years ago – to transform the way we shop, well, everywhere. NMI CEO Vijay Sondhi weighs in on the ways payments providers and merchants can transform commerce into a seamless experience, unified across all...
Given its reach into literally every corner of the globe, it is not much of an exaggeration to say that we are living in the era of chat. Some 5.8 billion people use chat apps of one kind or other — roughly 76 percent of...
The average Android user spends 53 minutes per day on Instagram. Add in the time spent on Facebook, Pinterest and other platforms, and consumers are scrolling past thousands of images and videos daily. When it comes time to actually purchase something they spotted on social...
Shopping is a social experience in more ways than one. Consumers are busy, attached to their smartphones and used to scrolling past thousands of product images per day. They’re using social apps like Instagram to make purchases right from their feed instead of heading to...
“Easier said than done” is a saying that can apply to many things: running a marathon, losing those last five pounds, eating dinner every night before 7:00 p.m. Creating an omnichannel experience? For large enterprises, the most glaring difficulties can be overcome with money. The Starbucks of the world...
