Citibank is shrinking its footprint in China as it looks into expanding its digital banking network. The bank’s move to shutter some of its branches comes as it sees a shift in the banking preferences of Chinese consumers. According to Reuters, 95 percent of Citi customers chose...
What if the secret to financial institutions providing both convenient and secure banking experiences what right in the palm of their customers’ hands? In a recent webinar, Entrust Datacard Senior Manager Bradi Van Noy Hays and Senior Product Manager Mike Byrnes discussed how the marriage...
Britain’s first digital-only bank just got an approval from regulators to launch an app-based savings account. Atom Bank, which was launched in April 2014, received its license from the Bank of England in June last year and plans on providing app-based banking services, including current accounts, fixed savings...
JPMC has capped ATM withdrawals at $1,000 per day for those who are not accountholders with the bank. The move comes following the bank’s initiative to allow ATMs to dispense an unlimited number of $100 bills, which, unsurprisingly, led to abuses and people pulling tens of...
Bank of America said on Thursday (March 31) that it will begin pre-selecting eligible Visa cards owned and used by customers to be enrolled in Visa Checkout directly from BoA Online Banking. In a press release, the firm said that, in a move toward simplifying...
Banking on mobile devices is continuing to grow in popularity. The Federal Reserve released the results of a survey on Wednesday (March 30) that showed 43 percent of adults used their phones for financial activities, a number that has steadily increased. The number of survey...
With more banking consumers wanting an omnichannel experience, the challenge facing financial institutions is how to provide it to them securely. At the center of this issue is the element of identity authentication, an essential — but, in many instances, complicated — process. How can...
Santander Bank has launched a voice assistant for its banking application that comes with the smarts of iPhone’s Siri. “We are excited to be the first U.K. high street bank to bring voice assistant technology into the customer user experience,” said Sigga Sigurdardottir, head of customer and innovation at...
Just when one player seems to be pulling ahead, another comes up from behind. This month’s Digital Banking Tracker™ highlights the moves of 38 players (including 10 newcomers), as well as all the latest news that is shaking up the rapidly evolving space. Matthew Lehman,...