Mobile Applications

Mi-Room Hotel Mobile Ordering Service Launches

The perks of staying at a hotel range from turndown service to spas, heated pools and any meal delivered directly to the room at any time of the day.

Hotel amenities just got a little bit sweeter with the unveiling of Wi-Q Technologies’ new cloud-based application Mi-Room.

Rather than relying on the traditional means of downloading an app to use, the Mi-Room app can be accessed at anytime as long as there’s a wifi-connected mobile device available. Instead of walking across the room or picking up the landline to make a room service request, Mi-Room kicks comfort up a notch. Hotel guests can order directly from their bed or wherever else they’re sitting and have charges added to their room bill.

Hotels have the capability to customize the Mi-Room app on the backend by installing updates at any given time. Corporate managers of hotels choosing to utilize Mi-Room for their guests also have access to data-driven marketing tools within the app to help optimize future outreach.

Wi-Q Technologies’ Managing Director, Graham Cornhill, commented on this new offering in a release: “Following the launch of Wi-Q, our cloud-based ordering system that has been implemented in restaurants worldwide, a London hotel group expressed a need for our technology to enhance the guest room services of their hotels. Through targeted research, it quickly became apparent that they weren’t alone, so we started developing software specifically for that purpose.”



The How We Shop Report, a PYMNTS collaboration with PayPal, aims to understand how consumers of all ages and incomes are shifting to shopping and paying online in the midst of the COVID-19 pandemic. Our research builds on a series of studies conducted since March, surveying more than 16,000 consumers on how their shopping habits and payments preferences are changing as the crisis continues. This report focuses on our latest survey of 2,163 respondents and examines how their increased appetite for online commerce and digital touchless methods, such as QR codes, contactless cards and digital wallets, is poised to shape the post-pandemic economy.

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