B2B Payments

Credit Unions’ Omnichannel Strategy For Corporates

VSoft Corporation, which provides financial institutions with information and technology solutions, has just been tapped by a major market.

Reports on Monday (Nov. 16) said VSoft was chosen by Corporate America Credit Union, a co-op of credit unions, to provide its services. Specifically, the companies said credit unions that are a part of the group will gain use of VSoft’s IRIS digital banking platform.

Corporate America has more than 500 credit unions in its group, the firms said, and already more than half of the credit unions in the country use VSoft solutions. The IRIS platform provides a platform scalable for the desktop, phone and tablet for banking needs of financial institutions and means Corporate America will be able to provide its corporate and consumer customers with a new range of transactional services.

[bctt tweet=”More than half of the credit unions in the country use VSoft solutions.”]

Through VSoft, Corporate America’s credit unions can offer financial management, bill pay, money transfer and other financial tools, the companies said.

VSoft Corporation Chairman and CEO Murthy Veeraghanta said that changing market trends mean credit unions need to provide more advanced services for corporate and consumer clients.

“Millennials are quickly becoming the majority of accountholders and shaping customer expectation, making it critical for credit unions to invest in a digital banking platform to remain relevant and competitive,” Veeraghanta stated, adding that use of IRIS means Corporate America “will be able to keep pace with the rapidly evolving technology landscape and become trailblazers in a new digital era of multi-device banking.”

In a statement, Corporate America Credit Union Chief Operating Officer Lisa Coffey said VSoft provides “cutting-edge” technology. She added that having already partnered with VSoft for the last seven years, Corporate America already knows what to expect from the enterprise IT solution provider.


Featured PYMNTS Study:

More than 63 percent of merchant service providers (MSPs) want to overhaul their core payment processing systems so they can up their value-added services (VAS) game. It’s tough, though, since many of these systems date back to the pre-digital era. In the January 2020 Optimizing Merchant Services Playbook, PYMNTS unpacks what 200 MSPs say is key to delivering the VAS agenda that is critical to their success.