WEX Australia has introduced an online platform connected to its Motorpass fuel cards, the company announced Thursday (May 18).
The launch of its Online Service Center for WEX Motorpass fleet cards provides a digital portal through which managers can gain a holistic view of transactions made on cards connected to the account, set controls on those cards, change PINs, create annual and quarterly reports and request receipts.
In its announcement, WEX said the platform was designed to offer a better user experience for its clients.
“Business customers are increasingly expecting the same type of experience at work that they get in their personal, or ‘real life,’ similar to what they do with their major banks,” said WEX Director of Product & Marketing, Asia-Pacific, Susan Nicholson. “Customer experience is a critical consideration when thinking about how your organization is going to be relevant tomorrow.”
She added that the launch of the Online Service Center is part of WEX’s broader “digital transformation,” which has been in progress for the last few years. The Center was built in collaboration with Sapient Nitro/Razorfish, said Nicholson, as WEX continues to work with partners in that digital push.
“This enabled us to have an output we could be proud of, while building up the capability of our internal resources,” she continued. “Building our digital skill set has been central to the growth of our innovation capability.”
Last month, WEX launched ClearView Advanced, a fleet analytics and benchmarking platform to provide financial and time-saving analysis to fleet managers.