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Platform PaymentsHow Platform Payments Help The Games Go On
When it comes to organizing rec athletics, email chains are about as high-tech as it gets. In the latest Payments Powering Platforms...
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DisbursementsStubHub’s Disbursement Solutions ‘De-Risk’ Ticket Resales
When fans decide to sell their tickets, they expect to be paid on demand. Not paying them on time is a luxury...
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Faster PaymentsNEW REPORT: Minding Faster Payments Global Gaps
The need for faster payments is transcending borders, with FIs in several major global regions making efforts to expand local access to...
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Vending MachinesAn Unattended Way To Keep Business Running And Employees Healthy
In the latest Unattended Retail Tracker, Lee Mokri, co-founder of the smart vending startup, explains how unattended technology can help keep employees...
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Platform PaymentsTurning To The Crowd — And Gift Cards — To Fund Honeymoons
Millennials could care less for crystal stemware or fine china as wedding gifts. They want experiences — and that’s a trend turning the $19 billion bridal...
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APIChanneling APIs To Stay Compliant With Regulators
Legacy banks have a problem. FIs are embracing APIs to offer customers new features – but aren't necessarily meeting customer expectations. Fredrik...
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B2B PaymentsTSB Investigates Concerns Fraudsters Are Taking Advantage Of IT Mishaps
TSB, the U.K. bank that continues to face an ongoing scandal after an IT project went awry and blocked customers from their...
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OmnicommerceNEW DATA: Why 44 Percent Of Health And Beauty Customers Use Retailers’ Mobile Apps
For years, pundits and industry experts have been predicting the end of brick-and-mortar business. But those rumors of demise may have been...
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Digital BankingBuilding A Responsible AI Roadmap
FIs are turning to artificial intelligence to make more financial decisions than ever before, from deciding who gets (or doesn’t get) a...
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Cross Border CommerceDeep Dive: Lessons In Global Education
Although the market for international students is fraught with challenges, it’s showing no signs of slowing down. As more international students travel...
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DisbursementsBlockchain-Powered Escrow Tools To Empower Freelancers And Content Creators
Payment frictions — from slow payments to non-payments — can easily sour relationships between freelancers and employers. But while gig workers want...
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ResTechIHOP Turns To Mobile Technology To Keep Up With Digital Joneses
There isn’t much separating the best from the rest when it comes to QSR innovation – except when it comes to in-store...
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Vending MachinesReis & Irvy’s Finds An Unattended Way To Sell Soft-Serve Treats
Selling desserts in grocery stores is a $25 billion business — and it’s one that Nick Yates, chairman of Reis & Irvy’s,...
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DisbursementsDeep Dive: Rewarding Healthy Worker Habits
Can financial incentives boost workforce production and help employees pursue healthier lifestyles? The new Disbursement Tracker includes a Deep Dive that looks...
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DisbursementsFaster Disbursement Tools To Encourage Employee Wellness
Companies will spend roughly $13 billion on employee wellness programs by 2023 to combat soaring healthcare costs and improve workforce productivity. In...
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APIAPIs, Data And The Push To Get Personal
Keeping up with FinTech challengers takes more than just offering services designed for the masses. FIs must provide personalized services, says Rohit...
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Smarter PaymentsHow Smarter Payment Tools Make Filing Taxes Less Taxing
The early bird may get the worm, but for the 15 million early tax filers in the U.S., weeks may go by...
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Subscription CommerceHow Postfly Is Luring Anglers With The Right Subscription Bait
The subscription market is growing by 200 percent annually, becoming more competitive in the process. That’s why Brian Runnals, founder of fly...
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OmnicommerceShoe Carnival: Selling Shoes Offline, Online And Everywhere In Between
Many eTailers, including Amazon with Zappos, are turning the nearly $100 billion footwear industry upside down — and creating serious competition for...
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Digital BankingHow Wells Fargo Works To Meet Customers’ Changing (Digital) Expectations
Seven out of every 10 Americans use banking apps at least once per week, but nearly as many say they are frustrated...
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Credit UnionsVisa Explores How CUs Can Engage And Retain Millennial Talent
Millennials are a tough generation to recruit. Nearly two-thirds are open to new career opportunities, while one in five has changed jobs...
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CashCash Is Still On Top For US Consumers
In the U.S., cash isn’t just sticking around — at $2.3T in overall spend, it remains the most commonly used payment method...
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Why BofA Merrill Lynch Is Banking On APIs To Help Corporate Clients
While FIs — big and small — are turning to APIs to boost their offerings, corporates still find it tough to get...
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call center commerceHow AI Is Changing Call Centers
Cybercrime targeting contact centers jumped by 113 percent in 2017 as fraudsters drove out the weakest commerce link. Chris Bauserman, NICE inContact...
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Cross Border CommerceVolvo Aims To Ease X-Border Vehicle Leasing Pain
One million international students come to the U.S. to study each year, and those who want to buy a car get a...
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DisbursementsFaster Cash Back, Happier Customers?
Cash back programs are nothing new for financial institutions (FIs), but the banking industry may be well-served to take a few cues...
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Subscription CommerceSkip, Switch Or Cancel: Why Giving Customers More Control Can Help Subscription Services
For the 11 million subscription businesses in the U.S., success hinges on more than offering an easy way to pay. Consumers want...
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AuthenticationAfter Mueller Indictments, Is Social Security’s Number Up?
Special counselor Robert Mueller recently indicted 13 Russians for using stolen identities to illegally open U.S. bank accounts and meddle in the...
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OmnicommerceFor Alex And Ani, Omnichannel Consistency ‘Doesn’t Mean Uniformity’
Selling products through one channel can be hard enough. Selling them through multiple channels can quickly turn into a real headache, one...
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Digital BankingWith AI-Banking Growing, Ally Seeks To Humanize Conversational Tech
Banks want to get smarter even — or perhaps especially — if that includes a dose of artificial intelligence (AI). As of 2017, 32...
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Vending MachinesAn Unattended Solution To The DMV’s Friction-Filled Reputation
Bread? Check. Milk? Check. Vehicle registration renewal … check! Californians can now add DMV transactions to their grocery lists, thanks to an...
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Mobile Order AheadGoing Mobile To Make Food More Personal
As the popularity of mobile order-ahead solutions has surged, consumers’ expectations for their QSR have surged too, Matthew Furman, VP of Marketing for...
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Cross Border CommerceHow Lobster Wholesalers Keep Cross-Border Cash Flowing
China is crazy for crustaceans: The country imports more than $100M worth of them from the U.S. each year. But with the...
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Credit UnionsAmidst Growing Competition, Credit Unions Turn To Data
For credit unions, challenging a growing competition means better understanding their customers’ needs. But doing so without data insights is like shooting...
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CashTo Win Consumers In Mexico, eCommerce Companies Play The Cash Game
When it comes to making payments, 90 percent of Mexico’s population prefers using cash over cards, and that’s a lesson eTailers like...
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Platform PaymentsIntegrating Payments To Help SMBs Find Success
Small and medium-sized businesses (SMBs) have a problem. While SMB owners may be expert bakers, carpenters or designers, managing the back office...
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APIChanneling APIs For eCommerce Payments In LatAm
eCommerce in Latin America is now an $80 billion business — and with that comes the pain of paying suppliers cross border. APIs are helping to...
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DisbursementsBringing Direct Deposit To The Unbanked
Checks are still the standard way to pay unbanked workers, even though the experience is expensive and time-consuming for them. Adam Rust,...
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MPOS TrackerTRENDING: How mPOS Keeps Food Trucks, Truckin’
Industries across the board are getting a mobile makeover. From retailers looking to use mobile features to better appeal to tech-savvy customers...
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Intelligence of ThingsHow Pet Tech Can Create Smarter Pet Owners
From monitoring a pet’s activities and health to re-ordering supplies, IoT and AI are fueling a pet commerce market already valued at...
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Digital BankingHow RBC Uses AI To Help Clients Manage Money
Historically, bank-driven personal financial management (PFM) solutions have been met with a lackluster reception. Rami Thabet, Royal Bank of Canada’s VP of Mobile, tells PYMNTS how AI is...
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Mobile Order AheadBehind Slim Chickens’ Mobile Ordering Play
Consumers want what they want, when they want it. That’s a lesson Slim Chickens learned from fielding a growing demand for mobile order-ahead from customers...
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Cross Border CommerceLearning Lessons In International Education Payments
At 33 percent, Florida Institute of Technology’s international student population is higher than any other U.S. university. Accommodating those students includes managing...
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CashFor Payments In Spain, Cash Still Reigns
Despite broader adoption of newer payment methods, PYMNTS’ research finds that Spaniards are still committed to spending over €254 billion in cash...
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Subscription CommerceA Record Club For A New Generation Of Vinyl Lovers
No subscription services are made alike — but the top performers do share some common traits. According to the latest Subscription Commerce...
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DisbursementsUpgrading The Sharing Economy With Disbursement Tools
Once upon a time, Craigslist was the platform that ruled the comings and goings of the sharing economy. Today, the availability of...
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MPOS TrackerHow Masabi Makes Public Transit Ticketing Mobile
It’s a problem with which most commuters are familiar, though many likely wish they were not. They wake up, get ready to...
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Security & FraudHow N26 Is Expanding And Onboarding, Securely
For German bank N26, Know Your Customer means knowing their payment habits so well that fraudulent imitators stand out like sore thumbs....
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Payments As A ServiceFrom Laying Plinth To Processing Payments: How Mobile Is Changing The Construction Game
Construction management is about juggling the hiring, scheduling and payment of subcontractors, which is why project management platforms have become valuable additions...
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Credit UnionsCU Steps Up To Help Get California Wildfire Victims Back On Their Feet
When wildfires ravaged Northern Calif., FIs were the last place most would have expected to find help. But according to Erin Mendez,...
