News

eCommerce
BigCommerce Cuts Staff Amid eCommerce Headwinds
November 08, 2023

BigCommerce says it expects the “headwinds” plaguing its industry to persist into 2024. In order to maintain growth and improve its go-to-market approach in that environment, the eCommerce platform announced a restructuring in its quarterly earnings report Wednesday (Nov. 8) that will impact 7% of its...

Artificial Intelligence
Samsung’s Gauss AI Model Could Soon Be Added to Smartphones
November 08, 2023

Samsung reportedly hopes to introduce “Gauss” to the likes of Grok, Ernie and ChatGPT. Gauss is the name of the generative artificial intelligence (AI) model the smartphone giant is testing in-house, Bloomberg reported Wednesday (Nov. 8), citing comments by executives at a company conference. Gauss,...

Delivery
Delivery on the Rise as Consumers Look to Save Money
November 08, 2023

Persistent high prices of raw materials and supply chain issues have led to sharp rises in operational costs, forcing restaurants to a generalized increase in prices to keep up. In response, customers are craving solutions and adjusting how they dine to save money. A PYMNTS...

Regulation
CFPB’s New Rules Target 13 Billion Big Tech App and Digital Wallet Transactions
November 08, 2023

Will new rules governing digital wallets and apps blunt Big Tech innovations — or put desperately needed guardrails in place? The Consumer Financial Protection Bureau’s proposed rulemaking, announced Tuesday (Nov. 7), would extend the same supervision to those digitally-native firms that already is in place...

Artificial Intelligence
Visa Launches Advisory Practice to Help Clients Use Generative AI
November 08, 2023

Visa launched its AI Advisory Practice, which aims to provide actionable insights and recommendations to help clients use generative artificial intelligence (AI). Offered by Visa Consulting & Analytics (VCA), the company’s payments consulting arm, the new value-added service leverages VCA’s global network of more than 1,000...

eCommerce
TikTok Creating Its Own eCommerce Fulfillment Network
November 08, 2023

TikTok is establishing a warehouse and fulfillment network to boost its eCommerce operations. As a report Tuesday (Nov. 7) by The Wall Street Journal (WSJ) noted, this move shows the social media platform both taking a page from Amazon while writing its own story. On one hand, the report says,...

Payment Methods
PayFacs Boost Revenue by Improving Customer Experience
November 08, 2023

Payment facilitators (PayFacs) are entities that enable their customers to accept electronic transactions using the payment facilitator’s platform, which has control of the end-to-end transactions. Examples of PayFacs include Square, Stripe and PayPal. A recent study conducted by PYMNTS Intelligence in collaboration with Carat from Fiserv, “Platform Business Survey:...

Social Commerce
Toys, Pet Products Expected to Fuel Retail Sales on Social Media 
November 08, 2023

Consumers are becoming increasingly connected on social media, and retailers are taking notice. In a bid to grow engagement and sales, merchants have taken to social media platforms to promote their wares. In turn, these platforms have made it increasingly easy for consumers to buy...

Retail
Main Street Meets Luxury Consignment Shops With a High-Tech Update
November 08, 2023

Luxury consignment is a thriving niche within the fashion industry, offering a sustainable and cost-effective way for consumers to access high-end, designer products at more affordable prices. While the brick-and-mortar approach to luxury consignment has its advantages of personalization and in-store experience, it often lacks...