News

Retail
Gap Up 10% as New CEO Richard Dickson Brings Hope for Turnaround
August 22, 2023

Gap has a new CEO, Richard Dickson, beginning Tuesday (Aug. 22), in a move that reportedly signals renewed optimism for the company.  Dickson’s appointment has sparked investor confidence, with shares of the specialty apparel company gaining 10% since the move was announced on July 26, the Wall Street Journal...

IPO
Report: African FinTech Flutterwave Planning an IPO
August 22, 2023

 Nigerian payments company Flutterwave is reportedly planning to go public. In an interview with Bloomberg News published Tuesday (Aug. 22), the company’s chief executive said it is moving forward with a planned initial public offering (IPO). Olugbenga Agboola, also one of the co-founders of Flutterwave, told Bloomberg the company...

eCommerce
Etsy Inches Toward Diversified Offerings to Get Consumers to Spend  
August 22, 2023

When you think of Etsy, what comes to mind? Probably arts and crafts and unique finds, right? This is a perception that Etsy has been grappling with lately as it tries to transform into a more frequently visited shopping destination.  Although personalized gifts tend to...

Retail
Retail Theft Costs US Merchants Like Walmart and Target $100 Billion a Year
August 22, 2023

“It’s more than shoplifting. It’s organized retail theft,” PYMNTS said at the end of May and it’s an issue that lives on.   U.S. retailers are still grappling with “inventory shrinkage,” which encompasses the vanishing of products owing to theft, coordinated criminal endeavors, product impairment, vendor deception,...

Delivery
Getir Cuts 11% of Workforce as Ultrafast Delivery Slows
August 22, 2023

Grocery delivery service Getir will lay off 2,500 workers to “increase operational efficiency.” The Turkish company announced the job cuts — which amount to a nearly 11% reduction of its workforce — in a Tuesday (Aug. 22) announcement emailed to PYMNTS. It’s the latest sign of a...

B2B Payments
Commercial Card Adoption Poised to Rise as Acceptance Costs Decrease
August 22, 2023

Commercial card adoption, long sidelined by businesses because of cost concerns, is experiencing a renewed interest in business-to-business (B2B) transactions. The primary drivers of this change in outlook include today’s higher interest rates that lower effective working-capital costs and the growing willingness among card issuers...

Digital Banking
Nearly 60% of Consumers View Mobile Phones and Laptops as Equally Secure for Payments
August 22, 2023

Despite the growing perception that smartphones provide more security online, most banking consumers said they think smartphones and computers are equally secure for several select online financial activities. In the “Consumer Behaviors and Perceived Security Across Devices” report, PYMNTS gathered insights from a survey of...

Payment Methods
The 3 Things Every Successful Payments Method Must Have
August 22, 2023

The view may be better from the edge, but the experience is richer at the center. And for end-users, that is truer than ever when it comes to payments. “The one thing I get asked by execs at financial institutions is, ‘How do I get...

Social Commerce
Report: Triller’s User Count Doesn’t Match Intelligence Firm’s Estimates
August 21, 2023

Short-form video app Triller’s reported number of users doesn’t match the estimates of market intelligence firm Apptopia. While Triller reported 550 million lifetime sign-ups on its S-1 filing, Apptopia estimates the app has been downloaded 73.2 million times since its launch, TechCrunch reported Monday (Aug. 21). The...