News

Social Commerce
Social Media Shoppers Are Minority but Highly Satisfied
August 03, 2023

Fourteen percent of consumers, representing approximately 36 million shoppers, buy items through social media. However, as illustrated in “Tracking the Digital Payments Takeover: Monetizing Social Media,” a PYMNTS and Amazon Web Services (AWS) collaboration, the ones that do rate their experience as highly satisfactory. An...

eCommerce
Shopify Sees 17% Growth After Dumping Logistics Arm
August 03, 2023

What happens after a breakup? One would hope that you shed the dead weight and find yourself again.   After offloading its logistic arm and conducting layoffs, Shopify has successfully done so and has redirected its attention towards its primary objective: creating eCommerce platforms for a...

Artificial Intelligence
Costs Are Top of Mind as LLMs Upgrade Chatbots for Industry-Specific Use Cases
August 03, 2023

Large language models (LLMs) take generative artificial intelligence (AI) beyond text to include images, speech, video and even music. As they build, LLM creators will contend with the challenges of collecting and classifying vast amounts of data and understanding the intricacies of how models now...

Retail
Poshmark Founder Says ‘Focus on Community’ Powers Consumer Loyalty and Sales
August 03, 2023

In the age of digital commerce, consumers have long been searching for more intuitive ways to discover and purchase products. One notable challenge in this process has been the gap between visual inspiration and product identification.   Consumers often come across items they like in real...

CFPB
CFPB Files Lawsuit Against Auto Loan-Servicer USASF Servicing
August 02, 2023

The Consumer Financial Protection Bureau (CFPB) has filed a lawsuit against auto-loan servicer USASF Servicing. USASF is accused of illegally disabling borrowers’ vehicles, improperly repossessing vehicles, double-billing borrowers for insurance premiums, and failing to return refunds to consumers, the CFPB said in a Wednesday (Aug....

Regulation
China’s Child Screen Time Protections Could Hurt Social Media Giants
August 02, 2023

China’s internet regulator has introduced regulations to keep kids from spending too much time online. The rules issued by the Cyberspace Administration of China (CAC) amount to some of the toughest restrictions on internet use on the planet, Bloomberg reported Wednesday (Aug. 2), and could...

B2B Payments
Rho to Add AI-Powered AP Automation to All-in-One Finance Platform
August 02, 2023

Rho has unveiled new artificial intelligence (AI)-powered accounts payable (AP) automation capabilities. These capabilities will be added to the company’s all-in-one finance platform later this month, Rho said in a Wednesday (Aug. 2) press release. “As companies grow, their finance teams are under immense pressure...

B2B Payments
Settle Introduces Purchasing Solution for Founders of eCommerce Businesses
August 02, 2023

Settle has introduced a purchasing and procurement solution designed for founders of eCommerce businesses. The new Settle Purchasing suite of tools automates bill pay, purchase order creation, auditing, reporting and other back-office tasks, the cash-flow management platform said in a Wednesday (Aug. 2) press release....

Digital Banking
FIS Sees Demand as Banks Shift to Digital Ahead of Worldpay Stake Sale
August 02, 2023

FIS Global posted second-quarter earnings results ahead of its pending sale of a stake in Worldpay that showed increasing demand from banks to digitize their services and capture accounts. The company’s earnings materials detailed that Banking and Capital Markets posted 2% organic revenue growth tied...