News

Artificial Intelligence
Knowing How AI Works Makes It More Likely to Work for You
August 01, 2023

Nearly half of the companies in the S&P 500 have reported their most recent financial earnings. The terms “artificial intelligence” or “AI” were mentioned a total of 827 times, nearly double the amount of mentions as the quarter prior, Reuters reported Tuesday (Aug. 1). The generative...

Retail
Fast Fashion Brands Pivot to Repair Amid Sustainability Pressures
August 01, 2023

Facing pressure to improve their environmental record, clothing makers want to repair customers’ worn garments. It’s a trend PYMNTS has been following since last year and the subject of a Tuesday (Aug. 1) Wall Street Journal report on the fast-fashion sector’s repairs campaign. For example, Zara is set to...

Global Payments
Flutterwave Extends Remittances Solution to US and Canada
August 01, 2023

Flutterwave has extended its remittance solution to the United States and Canada, enabling money transfers from those countries to Africa. With this expansion, the Send App can now be used to send money to and from 34 countries around the world, the payments technology company said in a...

Retail
Luxury Brands Want the Aspirational Shopper, But Not at a Discount
August 01, 2023

When consumers don’t spend, retailers typically think to offer a discount. But discounts, as we all know, can become a slippery slope. What lengths will a luxury retailer go to get the “aspirational shopper” to continue to shop?   The question arises due to the difference...

Artificial Intelligence
Report: Meta Tinkers With Chatbot ‘Personas’ to Keep Users Engaged
August 01, 2023

Would chatting with an artificial intelligence (AI)-powered Abe Lincoln keep you on Facebook? That’s apparently what the platform’s owner is hoping, according to a report Tuesday (Aug. 1) by the Financial Times. Meta, which owns Facebook and Instagram, has been developing chatbot prototypes — known as “personas” — that...

eCommerce
Bed Bath & Beyond Relaunches in US After Overstock.com Acquisition
August 01, 2023

Bed Bath & Beyond is making a comeback in the U.S.   Following its acquisition by Overstock.com in June for $21.5 million and its website launch in Canada, the company has announced the official launch of BedBathandBeyond.com in the U.S.  “This is a historic day for Bed Bath...

Artificial Intelligence
When AI Walks Like a Duck: Navigating Future Content Landscapes
August 01, 2023

The problem with artificial intelligence (AI) is that its intelligence is, well, artificial. And AI-generated content can spread potentially harmful misinformation and synthetic media across images, text, video and more. As it becomes increasingly difficult to distinguish between human and AI-generated content, even some of AI’s early...

eCommerce
Loop CEO Says Returns Experience Now Drives Brand Loyalty
August 01, 2023

It’s nothing new, customers expect a straightforward and no-cost returns process. The option to change their minds about an item or rectify their dissatisfaction without paying extra is considered essential. This expectation has become widespread, making free returns a standard practice in the industry. Consumers...

Investments
37 Angels’ Lee: Angel Investing Has Evolved From Side Gig to Asset Class of Its...
August 01, 2023

Picture an entrepreneur pitching their business to a panel of investors to convince them that their idea is worth funding. That’s the concept of the popular TV series “Shark Tank,” which Columbia Business School professor and 37 Angels founder Angela Lee says has contributed to the rapid surge...