Partnerships / Acquisitions

Pitney Bowes Renews Partnership With eBay


Extending its multiyear collaboration, Pitney Bowes has announced a renewal of its partnership with eBay. The partnership, which has been in place since 2012, focuses on providing a way for eBay sellers in the U.S. to “sell internationally and ship domestically” through eBay’s Global Shipping Program (GSP), Pitney Bowes said in an announcement.

Through the program, U.S.-based eBay sellers are able to access millions of buyers worldwide, while Pitney Bowes helps manage the complexities of cross-border eCommerce transactions and shipments. The company handles tasks such as calculating duties and taxes, completing customs forms and managing international shipping and tracking.

Vice President of B2C and Seller Experience, eBay, Bob Kupbens said in the announcement that “eBay gives sellers the platform, solutions and support they need to grow their businesses and thrive. Our partnership with Pitney Bowes has allowed us to help eBay sellers grow their businesses by reaching millions of buyers around the world.”

Pitney Bowes found that consumers are turning to marketplaces such as eBay for their purchases, making purchases from international sellers as well. For instance, in 2017, 67 percent of online shoppers turned to marketplaces such as eBay to search for products. Online shoppers reported that 62 percent of their cross-border spend and 59 percent of their domestic spend took place on online marketplaces versus retailer websites.

In addition, Pitney Bowes reported that these trends have increased year over year and were most prevalent in China, Germany, India and Japan. At the same time, consumers looked internationally to find products: Seventy percent of online shoppers reported making a cross-border purchase in 2017.

“The Global Shipping Program gives us the unique opportunity to work with one of the largest eCommerce players in the world, as well as millions of small and medium-sized businesses looking to grow their sales internationally,” Pitney Bowes President of Commerce Services Lila Snyder said in the announcement. “GSP attracts millions of buyers every year, and we look forward to continuing to help eBay and its sellers meet their demands.”



The How We Shop Report, a PYMNTS collaboration with PayPal, aims to understand how consumers of all ages and incomes are shifting to shopping and paying online in the midst of the COVID-19 pandemic. Our research builds on a series of studies conducted since March, surveying more than 16,000 consumers on how their shopping habits and payments preferences are changing as the crisis continues. This report focuses on our latest survey of 2,163 respondents and examines how their increased appetite for online commerce and digital touchless methods, such as QR codes, contactless cards and digital wallets, is poised to shape the post-pandemic economy.