As consumers have grown to expect seamless digital convenience, many are finding that smaller merchants fall short of their expectations, PYMNTS Intelligence reveals. By the...
In a recent edition of PYMNTS Intelligence’s ongoing How We Will Pay Report, “Multitasking Consumers Want to Shop — and Work — at the Same...
Card-linked offers, which provide special savings or rewards attached to a merchant or product, are popular: Roughly 2 in 5 cardholders consistently use them. PYMNTS...
Consumers are demanding eCommerce-like convenience from their in-store journeys, and retailers are rising to the occasion with self-service technologies. In an interview with PYMNTS, Brandon Barton,...
Half of Brazilian consumers are adopting Click-and-Mortar™ shopping strategies, and the country trails only Saudi Arabia in the Click-and-Mortar™ transformation. The approach blends online and...
Shoppers who are willing to leave their favorite retailers in search for better prices are hesitant to make the same kinds of changes when it...
As merchants look to set their offerings apart to win shoppers’ loyalty, personalization is key. That means more than just using artificial intelligence (AI) to...
In the recently-released “2024 Global Digital Shopping Index: SMB Edition,” PYMNTS Intelligence found most consumers today expect digital innovations when they shop. This expectation in practice...
It was a week of widespread losses for the CE 100 Index. Only the “Have Fun” pillar gained ground, up 1.1%. Spotify shares gained 17.6%,...