shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

Smart Checkout Gives Merchant Data New Bargaining Power

Smart Checkout Gives Merchant Data New Bargaining Power
Smart Checkout Gives Merchant Data New Bargaining Power
September 04, 2026  |  Connected Economy

Payments platforms have plenty of transaction data. Smart checkout is raising the value of the merchant information they do not have. Get the Full Story...

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Why the Mall of the Future Won’t Have a Parking Lot
Why the Mall of the Future Won’t Have a Parking Lot
August 12, 2026  |  Retail

Every morning, they start showing up to shop. By the time the East Coast is at work, the crowd is in the tens of millions....

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48% of Online Shoppers Now Use AI Before Buying
48% of Online Shoppers Now Use AI Before Buying
July 16, 2026  |  Artificial Intelligence

AI agents have moved from the wish list to the shopping cart. The next test is simple: Can merchants keep control when software starts acting...

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Flexible Rewards Push Merchants and Issuers to Rethink Loyalty
Flexible Rewards Push Merchants and Issuers to Rethink Loyalty
June 30, 2026  |  Loyalty & Rewards

Loyalty points have largely remained trapped inside the programs that issued them. That model is beginning to loosen as a growing number of initiatives promote...

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Issuers Say Smart Checkout Could Rewrite Card Rewards
Issuers Say Smart Checkout Could Rewrite Card Rewards
June 03, 2026  |  Loyalty & Rewards

“The Smart Checkout Opportunity: Why Issuers Are Ready For A Better Rewards System” examines why card issuers and FinTechs are seeking a more effective way to...

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Study Finds AI Reshaping Commerce Faster Than Retailers Can Adapt
Study Finds AI Reshaping Commerce Faster Than Retailers Can Adapt
June 01, 2026  |  eCommerce

The “Global Digital Shopping Index: The AI-Powered Shopper Has Arrived” shows that retail is moving into a new phase. Consumers are no longer just shopping...

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81% of Consumers Say Smart Embedded Offers Could Shape Where They Shop
81% of Consumers Say Smart Embedded Offers Could Shape Where They Shop
May 19, 2026  |  Consumer Insights

The next fight for consumer loyalty may start before checkout, when shoppers are still deciding what belongs in the cart. Get the Full Story Complete...

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Consumers Are Learning to Trust AI Through Shopping
Consumers Are Learning to Trust AI Through Shopping
May 14, 2026  |  Artificial Intelligence

Product link discovery has the highest adoption rate of any personal artificial intelligence (AI) task measured in a new PYMNTS Intelligence study, and it’s the...

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