AI agents have moved from the wish list to the shopping cart. The next test is simple: Can merchants keep control when software starts acting...
Loyalty points have largely remained trapped inside the programs that issued them. That model is beginning to loosen as a growing number of initiatives promote...
“The Smart Checkout Opportunity: Why Issuers Are Ready For A Better Rewards System” examines why card issuers and FinTechs are seeking a more effective way to...
The “Global Digital Shopping Index: The AI-Powered Shopper Has Arrived” shows that retail is moving into a new phase. Consumers are no longer just shopping...
The next fight for consumer loyalty may start before checkout, when shoppers are still deciding what belongs in the cart. Get the Full Story Complete...
Product link discovery has the highest adoption rate of any personal artificial intelligence (AI) task measured in a new PYMNTS Intelligence study, and it’s the...
QVC this week announced it is filing for bankruptcy, which makes this a fitting moment to revisit one of the great retail magic tricks of...
Walmart’s marketplace is playing a key role in its efforts to grow its general merchandise business, Walmart Chief Financial Officer John David Rainey said Wednesday (April 8)....