April 22, 2010
Loyalty & Marketing

April 22, 2010
NFC Déjà vu all Over Again

There was big news yesterday out of the world of NFC and contactless. A collaborative effort between Inside Contactless, Sagem Orga and TazTag has produced a brand new NFC payments...

April 22, 2010
Cards, Coupons, Cell Phones, Oh My.

There was a story earlier this week about the bigger role that “general purpose” payment cards are now playing in the store loyalty card space. The elevator story here is...

April 20, 2010
Where There’s Smoke, There’s Fire?

There’s a lot of speculation about the recent move by Target to abandon its Visa co-branded card in favor of its own private label store version. Some say that it...

April 20, 2010
The Security Conundrum – Part 1: The Puzzle

In recent weeks I have picked a number of conversation threads on the on-going difficulties of securing transactions, such as the recent PYMNTS.com posts of Mohammad Khan and Jack Jania...

April 19, 2010
How Loyalty Discounts Can Perversely Discourage Discounting: Comment

Assaf Eilat, Jith Jayaratne, Janusz Ordover, & Greg Shaffer, Apr 19, 2010 The academic literature on loyalty discounts and exclusive dealing demonstrates that the welfare effects of these practices are...

April 12, 2010
Plastic Cards

    About Dee Hock   Dee Ward Hock (born 1929) is the founder and former CEO of the VISA credit card association. In 1968 Hock convinced Bank of America...

April 01, 2010
NFC and the Trough of Disillusionment

The announcement by the GSMA and its partners of another NFC demonstration pilot highlights how Near Field Communication is caught in the “trough of disillusionment.” Commerce innovators shouldn’t despair, the...

March 29, 2010
Innovating Through Recession: How Bold Ideas Thrive in a Down...

Moments of economic turbulence provide the unique opportunity to start new businesses, launch disruptive new products and strengthen customer loyalty — often at a discount. During these challenging times, here...