PYMNTS - The 2022 Restaurant Digital Divide: Restaurant Customers React To Rising Costs, Declining Service - December 2022 - Explore how restaurant customers have changed their dining habits as prices have increased and service service quality has declined

The 2022 Restaurant Digital Divide: Restaurant Customers React To Rising Costs, Declining Service

Study Finds Millennials Trade Food, Restaurant Quality to Keep Eating Out   “The 2022 Restaurant Digital Divide: Restaurant Customers React To Rising Costs, Declining Service” surveys 2,378 restaurant patrons about their dining habits and finds that millennials and Gen Z consumers are willing to trade both food and restaurant quality to avoid eating at home.
Inside the December Report
  • 8.6%: Increase in the cost of eating at restaurants in the past year
  • 70%: Share of consumers who say costs at table-service restaurants rose this past year
  • 62%: Share of consumers who say costs have risen at quick-service restaurants

Restaurant Digital Divide Report

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