April 05, 2023
Brand Loyalty Falters as High Inflation Continues, Study Finds
High inflation has made consumers cut back on everything but the necessities, and an unexpected characteristic has hit the chopping block: loyalty. PYMNTS’ data finds that about half of shoppers...
April 04, 2023
Generative AI Tools Center of New Regulation-Innovation Tug of War
Generative artificial intelligence (AI) tools like ChatGPT could be too good to be true — literally. A recent consumer alert from the Federal Trade Commission (FTC) is warning that scammers...
April 04, 2023
Amazon Cuts Over 100 Games Division Jobs
Amazon has laid off more than 100 employees in its Games division and reassigned some others. The moves come after the division evaluated its “current projects against [its] long-term goals,”...
April 04, 2023
Walmart Bundles Products, Services and Content to Monetize Pickleball Craze
Walmart has launched products, services and content focused on pickleball. The retail giant has partnered with racquet sports booking platform Break the Love to create this bundled program centered on...
April 04, 2023
Amazon Blocked Opening of 800,000 Fake Seller Accounts in 2022
Amazon said it stopped six million counterfeit products from entering the ecosystem in 2022 as the marketplace expands its Project Zero initiative to get fakes off its platform. In a Tuesday...
April 04, 2023
PhonePe Launches eCommerce App Built on India’s ONDC Network
Payments platform PhonePe has launched an eCommerce app built on India’s ONDC network. The new Pincode app launched Tuesday (April 4) in Bengalaru and will expand to other cities soon,...
April 04, 2023
Apple Cuts Small Number of Jobs Amid Broader Tech Layoffs
Apple is reportedly eliminating some retail jobs as it looks to cut costs. Until now, there were signs the tech giant was attempting to avoid the layoffs that many of...
April 04, 2023
Ad Tech Goes Local With Credit Unions to Connect Merchants...
As the media, FinTechs and the banking sector reel from high-profile bank meltdowns, it’s shining a light on the credit union and community banking sectors, and how some companies are...
April 03, 2023
Restaurants Use Voice to Drive New Customer Experiences
As more consumers use voice assistants, restaurants are driving loyalty with frictionless ordering. The Context For restaurants, any ordering and payment channel that removes friction from the experience can be...