Search results for "food delivery"

July 26, 2023
Consumers Don’t Trust Delivery Bots to Get It Right

As aggregators and restaurants start to test drones and sidewalk rovers to reduce the labor cost of on-demand delivery, consumers are not convinced they can trust these robots. By the...


July 26, 2023
Just Eat Not Getting Many Bites in Grubhub Sale

Selling Grubhub might be easier said than done for owner Just Eat Takeaway. “We’re talking to buyers still, but it’s a very difficult M&A situation currently,” Jitse Groen, the Dutch delivery giant’s CEO, told...


July 26, 2023
Grubhub Orders Fall by the Millions as Diners Cut Back

Grubhub is seeing its orders plummet as rising restaurant prices prompt diners to seek less expensive food options. In its latest earnings report released on Wednesday (July 26), multinational food delivery...


July 25, 2023
Grubhub Says Subscription Commerce Is Taking Over the Restaurant Industry

Grubhub is stepping up its subscription program as membership schemes increasingly supplement or replace points-based rewards programs for restaurant customers. In an interview with PYMNTS following Grubhub’s announcement of its loyalty subscription...


July 25, 2023
Albertsons Loyalty Growth Continues as Shoppers Seek Deals

With inflationary concerns continuing to weigh heavy on consumers’ minds and budgets, Albertsons Companies is seeing loyalty growth by the millions. The grocer, parent company of a range of popular supermarket chains...


July 25, 2023
Good News for Starbucks: 56% of Millennials Want Digital Menus

The generations are split when it comes to automation, virtual kitchens and other digital restaurant technology. PYMNTS’ July “Connected Dining” report found millennials and bridge millennials are more enthusiastic than...


July 24, 2023
Chick-fil-A Opens First Drive-Thru-Only Location as Fast-Food Eateries Shrink

As quick-service restaurants (QSRs) look to meet consumers’ growing demand for quick, convenient off-premises options, many are saving on real estate by shrinking on-site seating areas or losing their dining...


July 24, 2023
CE 100 Index Up 0.5% as Tesla and Tencent Declines...

Earnings season has just started — and for the companies forging new paths to commerce and payments, the quarterly report card gives a glimpse into progress and challenges. To that...


July 20, 2023
Whole Foods Rolls Out Amazon One as Grocers Tap Account-Linked...

As grocers look to boost their data-collecting capabilities in stores, Whole Foods Market is rolling out parent company Amazon’s palm payment capabilities across all locations. On Thursday (July 20), Amazon...


Digital Divide: Aggregators and High-Value Restaurant Customers
Restaurants Fight Back Against Aggregators With Promotions and Loyalty Programs Table service restaurants have a problem: High-value, high-frequency customers now account for 44% of those using aggregators for ordering delivered meals, complicating eateries’ relationships with their most treasured customers. The new Digital Divide report, a PYMNTS and Paytronix collaboration, surveyed more than 2,100 U.S. consumers and found out that offering promos and loyalty perks was key to keeping the best customers in-house.