Search results for "loyalty"

April 22, 2024
Levi’s Finds D2C Business Provides Greater Consumer Trend Insights

Levi Strauss has found that selling through its own stores gives it greater insights into consumer trends. The company’s D2C channels also allow it to test new products before making them available to...


April 21, 2024
Critical Decision: COFECE and the Future of E-commerce Competition in...

By Mariana Camacho Ordonez1   Mexico’s Federal Commission of Economic Competition (“COFECE”) faces a critical moment regarding the ratification of its Investigating Authority’s findings on potential barriers to competition in...


April 19, 2024
Report: ShipBob Planning to Launch IPO With $4 Billion Valuation

ShipBob is reportedly planning to launch its initial public offering (IPO) as soon as late 2024. The listing could value the eCommerce fulfillment service provider at about $4 billion, Bloomberg...


April 19, 2024
Shoppers May Ditch Preferred Merchants If Credit Card Surcharges Expand

With consumers struggling under ongoing financial challenges, many may find credit card surcharges to be the proverbial straw that breaks the camel’s back, leading them to be less loyal to...


April 19, 2024
P&G: Shoppers Are Done Trading Down to Private-Label

Many consumers may have traded down to private-label brands in earlier stages of the current period of high inflation, but now, according to Procter & Gamble, shoppers are consistently staying...


April 19, 2024
Click-and-Mortar™ Shopping Expands by 49% In Brazil

Half of Brazilian consumers are adopting Click-and-Mortar™ shopping strategies, and the country trails only Saudi Arabia in the Click-and-Mortar™ transformation. The approach blends online and in-store shopping experiences through digital...


April 18, 2024
Consumer Demand for Deals Fuels Rise of Discount Subscriptions

With consumers seeking more bang for their buck, retail merchants are rising to the occasion, offering discounts for subscribing, PYMNTS Intelligence finds. By the Numbers The PYMNTS Intelligence study “The Replenish...


April 18, 2024
Regulations, Innovations and AI Define This Week in Big Tech

Big Tech companies, including Meta, Alphabet (Google), Amazon, Apple and Microsoft, aren’t getting any smaller. Not only do these businesses represent many of the world’s most valuable public companies by market capitalization,...


April 18, 2024
Next-Gen Fraud Strategies Use Data to Onboard Customers Safely

Business need to fight fraud with data, says Bryan Lewis, CEO of Intellicheck. He breaks it down in the new PYMNTS eBook, “The Implications of Uncertainty.”   Data breaches and mail theft...


Expanding Payments Choice
Automotive Loyalty Gets Boost With Real-Time Digital Disbursements Seventy-five percent of car buyers favor brands that offer rewards, with a similar percentage (74%) favoring digital payments. In the latest edition of the “Expanding Payments Choice Playbook Series,” a collaboration with Onbe, PYMNTS examines the critical role digital rewards and incentives now play in facilitating a true end-to-end digital car-buying experience.
The 2022 Restaurant Digital Divide: Restaurant Customers React To Rising Costs, Declining Service
Study Finds Millennials Trade Food, Restaurant Quality to Keep Eating Out  The 2022 Restaurant Digital Divide: Restaurant Customers React To Rising Costs, Declining Service” surveys 2,378 restaurant patrons about their dining habits and finds that millennials and Gen Z consumers are willing to trade both food and restaurant quality to avoid eating at home.